Pleasent shopping experience with excellent customer service!
November 2023
I spend a lot of time at Michaels. The only thing that would give it 5 stars is being better staffed. I have been in the store needing assistance and had to wait up to 30 mins. I really love the new self checkout concept at other stores and I wish the Western Hills store would get them, perhaps that would free up more staff.
September 2023
I was able to find what I needed. However, I was very disappointed that I could not locate anyone to answer my questions. I had to go to the resgister for assistance. There weren't any other patrons in the store at that time.
