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October 2024 by David Parker
Jonathan the Store Manager at Fields-Ertle area is a very profession and considerate sales person. High level with much expertise. Easy to do business with Jonathan’s consulting. Do yourself a favor and go to Mattress Firm at King’s Mall
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September 2024 by Fred C
The shopping experience was excellent. Plenty of mattresses to choose from and our store representative (Jonathan) was exceptional. Delivery was on-time and the set-up was perfect. Highly recommended.
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September 2024 by Esther Grubbs
Sleep Expert Jonathan was well educated, patient and friendly. He makes a sale without being pushy. He know his products and can easily guide a customer through choices.
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September 2024 by Holly Schwalbach
I needed a economical twin mattress quickly and Jonathan came to the rescue. The mattress I needed was in stock. Jonathan was efficient and had complete professionalism covering all available aspects when I spoke to him on the phone and in the store.
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September 2024 by Michael Wolkoff
My wife and I made our first stop looking for a new mattress here. We weren’t planning on buying that day, but we liked the service Andrew provided. He asked questions about our sleeping habits and then narrowed it down to 3 mattresses. He then went over the differences between them. We liked that we didn’t feel rushed or pressured to buy. We bought the mattress and box springs on Monday, and they were delivered Wednesday. We’ve normally bought from one of the regions larger competitors in the past, but we’ll stop back at Mattress Firm next time we need mattresses.
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September 2024 by Jeremy Helmes
Jonathan was great. Helpful, efficient, honest. Always love our experience here.
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September 2024 by Jennifer Solomon
Jonathan was great to work with !
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September 2024 by Nancy Demoret
Jonathon was very knowledgeable about his products.he did a great job.
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August 2024 by Brittney Miller
Andrew and Jonathan were amazing. They were very thorough and took their time helping us find everything we needed.
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August 2024 by Dennis Cowman
Quick efficient service helpful and knowledgeable.
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August 2024 by Joan Neal
Andrew was Efficient and professional
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August 2024 by Becky Gardner
Andy was very helpful and answered all of my questions. Once the purchase decision was made, the checkout process and scheduling was a breeze.
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July 2024 by Paul Simon
Andrew was courteous and patient and knew what we needed, thanks
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July 2024 by Benjamin Martin
Worked with the store manager Jonathon and he was honest and upfront about all questions I asked and was informative. Buying a mattress was quick, easy, and efficient.
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June 2024 by Irene Keating
Jonathan made the sale! His customer service, kindness and courtesy were amazing. Thank you Jonathan ??