-
March 2024 by George Emmons
I've never written a negative review in my 35 years of existence. But i have had the worst customer service I have ever had from a company. We ordered drywall for a 3600 sqft home. The day the drywall was delivered they pulled off the drive way to get an angle on a second floor windown. They accidentally drove on a deck sidewalk breaking 10 deck boards and destroying the underlying supports. I understand accidents happen and would have been fine with some kind of resolution from the company. However it's now been well over 3 months since the damage occured and we still have no resolution. My GC tried to contact them, I have, as well as the owner of the company that owns the home(on multiple occasions). Today I called to tell them that we will be filing a claim with our insurance company and to expect collection calls from them. I also said i would be writimg a review and contacting the BBB. The person's response "ok thanks" then hung up. By the way it's probably $1500-$1900 in damage. It's not even a large mistake. Just own up to it and move on like a reputable business should. Unprofessional, unreliable and unaccountable . Definitely don't use these jokers and save yourself a headache.
-
February 2024 by Ashton Nagler
Completely unprofessional and unreliable. I would not suggest using them for a job of any importance. The manager and the owner has no form of accountability, and when their company makes massive errors, they refuse to hold any accountability. They were over a week late to deliver my order, and never was able to process my order. I’ve went into the store three times to try to speed up the process of my order, and every time I was blown off and told that there are more important customers than myself and that I was not important enough to be delivered that day. We place orders regularly and will be trying out united for future deliveries and Lowe’s for pickups. Do not pay the premium m an m wants to charge but offer worst customer service than the box stores.
-
May 2023 by Chris Stephens
I had a good experience with them about 5 years ago but recently it's been abysmal. I can't get a follow-up phone call or email. I've been told over the past month I'll get a call back several times and it never happens.
-
May 2023 by Daniel Reno
This is a great place to find ALL that hard to find 12' green board. Very knowledgeable and helpful reps at the counter .
-
July 2022 by Kevin Henkener
I waffled between lugging 45 sheets of drywall into the basement by myself or having it delivered. I ended up choosing M & M and was met with great service from ordering to delivery. The delivery was especially impressive with two guys traversing a wet slope to get everything into my basement. To say they crushed it would be an understatement.
-
July 2021 by MIKE CORTEZ
This guys has the most things we for drywall
-
July 2021 by domaniccat
M&M delivered 110+ sheets, buckets of mud, corner bead, tape, and screws this morning. They stacked the sheets throughout the house for easy installation. I used them because they were able to deliver the drywall through a second floor window with a hydraulic boom arm. I didn’t catch the drivers and helpers name but they showed up first thing in the morning with such a positive attitude and was super friendly to my 6 year old son. Definitely would recommend M&M.
-
July 2021 by Richard Mullen
First time I used them, they were very helpful, friendly and knowledgeable about their products. I will go back when in need. Check them out, you won't be disappointed.
-
July 2021 by Jerry Baker
M&M drywall been there on Vine Street 4 a long time if you need anything they will have it and the service is good
-
July 2021 by Jeff Kamholz
Great company great people
-
July 2021 by Kurtis Calvert
Such wonderful service
-
July 2020 by Karry Mackey
Great customer service
-
July 2020 by Greg Wallace
Worst drywall business, bad drywall finish and sand. Poor workmanship.
-
July 2020 by Greg Wehmeyer
Great to work with.
-
July 2020 by Mike Annis
Each time Ive called they have been professional and courteous, highly recommend.