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January 2024 by Rebecca Gaines
Friendly, knowledgeable, and competent.
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January 2024 by Marlon Wilkinson
Top tier service. Excellent communication throughout the whole process. My car and my wife’s car were done here to perfection. Charlie is a perfectionist and your car will be done the right way. I wouldn’t recommend no other shop but this one. Great job.
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January 2024 by Julian Steele
Just Great People and they get the JOB DONE honestly and professionally.
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January 2024 by Jessica Bush
The car looked better than the day I bought it. I highly recommend them.
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December 2023 by Jennifer Bixler
The staff was so kind, helpful and knowledgable.
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November 2023 by NicoleGehle
The always make my car look brand new as if never knew it was in a wreck
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November 2023 by Alexander Smith
Came here with a broken head light, and these guys had me in and out so fast! Everyone was so nice it was unreal, great conversations, just made me feel at home, absolutely love this place 10/10
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October 2023 by William M.
After my car was vandalized, M&G did everything they could to help make it like new and take great care of it, and really helped me out when the wait could've been much longer. They kept me updated at every step and Charlie was especially helpful getting me back on the road. Thanks for everything!
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September 2023 by Jim Mitchell
Great place to have your car repaired.Charlie new owner has over 30 years in Body shop experience with Honda and former owner stayed on to work for Charlie. Great people, Charlie bends over backwards for his customers. Body shop and car dealership just can’t get what they want in a timely manner to fix vehicles. You’ll not find a better body shop in Cincinnati, has 6 body shop employees, beautiful facilities, paint shop etc. They have fixed two of my vehicles, my brother-in-law, my niece. Voted in top ten in Cincinnati ohio. Can’t say enough about my experience’s. Jim MitchellServices: Painting
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September 2023 by Steve Fugazzi
The one quality you must have when dealing with any business really is trust. I trust Linda and Charlie at M&G Body Shop.Service: Body & Trim
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September 2023 by Melissa Hendel
Linda is always a joy to deal with. Unfortunately we have gone here way too many times but I wouldn't trust my vehicles anyone else, a simple scratch, a squirrel chewing on my truck, to a $19k crash, they always get me taken care of quickly.
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July 2023 by Aaron Bright
I unfortunately know nothing of what they can or can’t do. Dropped off my Kia Sorento on Match 17th. Only updates were when I called or stopped by, finally had to go pickup my car on June 12th to see that the trim was installed terribly, keys were not programmed to vehicle, passenger window glass left inside the door and a driver side suspension issue that I mentioned to both them and the ins. adjuster was never really addressed. Was told that another trim piece had been ordered to replace the bad job that had been done. I was also told that if I was to go by Kia to have the keys programmed that I should contact them to let them know since they “have not had time to take it to the dealership” and so I made an appointment and here we go with no communication again. Called 5 times, no calls answered, and left 3 messages with no return communication at all.I’m glad to hear that many of you got wonderful service but for my situation this has been far less than satisfactory work or communication. Not good when dealing with the anxiety of not having your vehicle and being your first time dealing with a company.Services: Steering & suspension repair
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June 2023 by Donna Lefevre
I felt compelled to share my highly satisfactory experience with M&G Body Shop just to say Thank You.I had a minor fender bender and needed my rear bumper replaced. I set up an appointment for a consultation and showed up promptly on time. I did not wait long before I was greeted by Charlie. He was polite, knowledgeable and very professional. He told me exactly what he needed to do and what to expect. The process went according to plan without any problems. In the end, Charlie took care of me, and I would highly recommend M & G Body Shop to my family, friends, and everyone else.Service: Body & Trim
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April 2023 by Lori W.
They do good work and have decent pricing, however, the last few jobs we've sent them have taken forever and they are so difficult to get a hold of. My son dropped his car off FOUR weeks ago and has yet to get a final quote yo even get started! No one ever picks up the phone- you have to leave several messages and even then they take DAYS to return your call. It's been very frustrating and makes me think next time I need work done, I will consider a faster option. I would give them zero stars on responsiveness.
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March 2023 by Tim Shock
Excellent work! Vert happy with the results and the top notch customer service.
