They did a great job. I got asked if I needed help and their stock was deep and well presented. I did spend too much.
August 2023
Went to the LL Bean in Kenwood. They had plenty of stock but not the color backpack we wanted. The cashier placed the order, and we got free shipping!! Super easy!! It shipped in about a week.
August 2023
I received a backpack and the monogram on it was crooked and tight so that the fabric folded. I informed them and they responded within a few hours. They sent me a brand new one with their sincerest apology. I will forever shop and encourage others to shop at LL Bean.