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April 2024 by Michael Jason Howell
Excellent professional experience staff! Solved my problem in under 27 seconds!Great company Kroger's is to me!
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March 2024 by Gregory Sims
Uncomfortable shopping experience. Security makes it extremely uncomfortable peeping around corners. Employees are rude........ just hate shopping there
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February 2024 by Kristi Cordray
They always have what my husband and i need. If they don't, they always make a recommendation for other options. Great pharmacy, great staff, always clean and well stocked.
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January 2024 by Jasmine Marshall
They are rude and always busy I don’t understand why it’s ever a Hr wait to pick up medicine that should have already been filled an ready. They need better workers or more staff cause they suck!
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November 2023 by Theresa Reed
I get a call saying my meds are ready when i get there i am told it is in processing and will be done in 30 mins i wait the 30 mins to be told it will be ready in two days. I am a kidney transplant patient it is life and death to get meds on time to prevent rejection of my kidney. The staff was fine in their service. The service is not dependable and i can not afford the delays i have been with this pharmacy for over 10 years but due to it not being dependable i will be changing pharmacy
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October 2023 by Ariel Jones
Unprofessional…..
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October 2023 by Devona Vinson
Good customer service
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May 2023 by Bud B.
Management, and the Customer Service desk AND the Boost Membership is a a failed disappointment! We have lived in this area for 53 years and our family has shopped at this location since conception. Personally I have seen a lot of changes esthetically, however the attitudes of MOST of the employees is jaw dropping. The conversations they hold with one another. Talking on the phones while fulfilling customers orders. Even talking back at management. The cleanliness, friendliness, and lack of what the meaning OF TRUE CUSTOMER SERVICE has failed at this location on every level. The BOOST MEMBERSHIP is a joke. The management clearly is a reflection of the workers. A team is only as strong as it's leaders.
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May 2023 by Jade Evans
If I could give 0 stars I would. This pharmacy employees the slowest, dumbest group of ppl I have ever met. One of them types like she's never seen a computer in her life. Makes me wonder where their getting their degrees or if Kroger's even required a degree.
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May 2023 by Randall Wyant
It's been 25 minutes of the phone line for the pharmacy ringing. I'm pretty sure they don't want anyone taking their scripts there. I'd recommend going to Walgreens or the Krogers in Oakley or Hyde Park.
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March 2023 by Claressa Murphy
Literally the longest I have ever waited for my prescriptions. My first time using this pharmacy, definitely will be the last.
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November 2022 by Sierra Hudson
I submitted my prescription 6 days ago and they still aren’t ready! If you call, no answer. Drive through is always closed and when you go inside you’re greeted with a line for over an hour for them to tell you to come back in an hour (since the prescriptions are never ready) to wait in the line for another hour. THIS IS NOT OKAY WHEN PEOPLES HEALTH DEPEND ON THEIR MEDS!! Wish I could get zero stars. Shame on you.
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November 2022 by Sara Ritchie
Since when is it an all day thing to get your prescription my Dr sends it over but yet I have to tell them I want it filled well they won't answer the phone so have to go there tell them I want my medicine that my Dr sent over than have to wait an hour sometimes longer for them to fill it
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November 2022 by Christian Benson
the worst kroger pharmacy on this god forsaken planet. do not send ur meds here: i have been INSIDE THE PHARMACY 3 TIMES IN 2 days, each time they told me they forgot to “press the process button” and told me to come back later. The workers are honestly the dumbest group of people i’ve ever interacted with. If you get the chance to go, watch the workers as you stand in line(always 30- and hour). It legitimately looks like a special needs class running a pharmacy.
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November 2022 by Max Wendel
Worst pharmacy I have ever been too. Line takes forever, and when they run out of a certain medicine they will not tell you. Took me a week to finally realise I was not getting it filled, and they showed zero assistance in giving authorization so I can switch pharmacy's.
