Kroger Pharmacy is known for its friendly, knowledgeable, and efficient staff. The pharmacist and technicians are described as amazing, kind, affable, and professional, often going out of their way to take care of customers. While the team is praised for being understaffed and doing their best, significant criticism is directed at Kroger's backend system and app. The system is described as broken, with repeated problems processing medication refills and managing doctor associations, leading to frustration despite the excellent in-person service.
Rick and his crew are amazing. They are efficient and so kind. I always look forward to seeing them. Not the closest pharmacy to my home but the extra miles are worth it!
July 2024
Everyone there is friendly and knowledgeable. Rick (pharmacist) and Nahum (tech) will go out of their way to take care of you!
October 2023
Very professional, knowledgeable, friendly and courtesy AAAAA*****
