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June 2022 by Taylor Sester
Friendly and professional. Always a pleasant trip in. Great employees that make you feel valued.
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September 2020 by Brandon Keller
Key bank puts long holds on checks. Locations and drive thru access are lacking. They won't credit your overdrafts caused by legitimate checks deposited that they put holds on to draw an overdraft. Huntinton bank has 24 hour Grace. I'd choose any bank over keybank. Avoid like it's the plague. Not even the free $200 is worth it. I'd bury my money in the back yard in a can before I trusted keybank with my money
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April 2020 by Ralph Lohman
My Fiancee is currently a customer of Key Bank's. She has a checking account with them and tried to open up a savings account at this branch. They denied her request because her I.D. is expired. The state of Ohio has a 6 month grace period for renewing your license, which she is well within. At this time all BMVs are closed so it is impossible for her to renew her license. It seems they could make an exception due to COVID-19 BMV closures. They sure are willing to lock the doors and not let anyone in given the circumstances.
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September 2018 by Carolyn Hensley
No elevator needed. It is one floor
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June 2018 by Katie Coomer
How rude!!! I called to verify a document signature and Amy gave me an attitude from the moment she answered the phone! She stated she did sign the document, I said OK that was all I really needed than-AND SHE HUNG UP AS I WAS THANKING HER!!! WHO DOES THAT?