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April 2024 by Amanda Davis
I love, love, love my friend Mandy and the girls at Kendra Scott! They helped me pick the perfect gift for my sister and a lil something for myself. Thank you for your great suggestions. ?
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December 2023 by Liza Ritze
I normally don’t don’t write reviews, but I just want to say how terrible the workers are. They were incredibly rude and I will be telling friends and family to never shop there. Not to mention how poor quality the jewelry is. Everything in the color bar breaks a few days later. The stones fall out and the necklace chains snap. Terrible do not recommend
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September 2023 by Adam Vanderver
This store is great, Hannah was very sweet and helpful with choosing a gift for my partner. Very recommended
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June 2023 by Anita Behler
Thanks to Mandy for an amazing experience for Moms 86th birthday. Your generosity and grace completed our birthday celebration.
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June 2023 by Terri Ogg
Beautiful jewelry but I'm not sure everything is worth the price.
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March 2023 by Michelle
HUGE shout out to Mandy! I am completely blew away by the kindness she showed my daughter and myself. We explained we were there to replace a necklace for my daughter and Mandy went above and beyond. I left speechless to be honest and didn’t know that kind of customer service still existed. I have not been able to stop telling my friends and family about our experience. Way to go Mandy you’ve earned repeat customers! Your kindness was extremely appreciated!
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December 2022 by Joanie Doll
My granddaughter must have set her small Kendra Scott bag down in the mall at Kenwood in cincy. She had earrings for homecoming. She was upset when we got home, 1.5 hours away, when she realized we didn’t have the bag. Called the store directly, seeing if someone turned it back to the store. No one had BUT the store made it all good!!! What customer service. And so kind. Please shop this store for all your jewelry needs. It’s unheard of today to have customer service like this. ❤️
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December 2022 by morgan brandon
Emma was amazing !!! She was so so helpful and so sweet. She helped me and my friend and was super personable and excited to help. For sure will come back !!
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December 2022 by Katie Eichinger
Purchased a necklace for my mom to replace one that was lost. I called to order over the phone and received great customer service from Emily! I had an issue with my CC and she called back to let me know and run through the transaction again. I’ve been to this store many times and the employees have always been lovely and very helpful.
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October 2022 by Jeffrey Davis
I was blown away at the service I got from this store!! My daughters homecoming was this past weekend. I wanted to do something special so I called the store and talked to Emma. Girrlll was on fire, lemme tell ya she and the whole store went out of their way and made my daughter feel super special. Her and her whole team knocked it out of the park!! Thank you so much girls!!! You made a great memory ❤️
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September 2022 by Sarah Marie
Went to get 50% off for my birthday gift and the customer service was AMAZING!! Vivian was the employee that helped my mom and I and she was so wonderful! Conversation was so easy and she made us feel so welcome! As someone who used to work in customer service it was so nice to see someone care that much about their customer! 10/10 experience!!
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September 2022 by Jessica clarke
A little girl was in the store Saturday evening with her mom and older sister. As they were shopping one of the clerks came up to her and asked if she would like to design a necklace “on them”. We assumed it was a “free design fee” type of thing. No…. She designed her necklace, chose the jewel color; then the clerk wrapped it up and said “have a great day!” Way the make a 9year old girl’s day! THANK YOU, whom ever you are!
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September 2022 by Carrie Moore
Amazing service! Went for a back to school item for my daughter. Peyton was so helpful and did an excellent job making us feel special.10/10 recommend!
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June 2022 by Sumaiya Chowdhury
I went into this location with my 8 year old girls today. When we entered, we were asked if we needed help. I made it clear my girls just wanted to browse the store so that they wouldn't waste their time on us and help actual customers instead who were looking to make a purchase. Even though I said that, the sales associate was so nice to us and showed my girls different jewelry because she could tell that they had an interest. She let them try on the jewelry and adjusted the mirror height so that they could see how they looked in the jewelry. After a few minutes, two other sales associates joined and also were super friendly to my girls and showed them jewelry. Their service and etiquette was exceptional. One of my daughters said she felt like royalty at that store. My other daughter keeps asking me when we plan to go this mall again so that she can visit this store again. I will strongly consider this location when I need to buy gifts from now on.
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June 2022 by Anonymous S.
Today I went to this location with my 8 year old girls they were wearing Kendra Scott and they were looking at necklaces. The sales associates were very kind and showed my 2 girls the stones with some color chains. My girls picked opal yellow gold necklaces. They did an absolutely amazing job in making my girls feel like they were the stars of the show! I was pleasantly surprised at the time, detail, and attention they gave 2 kids browsing in a store! If I could give them 15 stars here, I would! Making people feel valued and important means the world to them and as a dad, I was so impressed that my 8 year olds got that experience today!
