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November 2023 by Kristen Grace
The team at Jake Sweeney made the process of buying our 2018 Jeep Cherokee super easy. Our salesman, Eric was top notch. We did have an issue develop right after we bought the car, so we took it in to the service department and they fixed it same day. Highly recommend buying your next car there.
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November 2023 by Josh W.
Tried to buy parts waited for 20 minutes while the parts guy helped a parts guy from another dealership never once looking at me. I just want to buy some atf. I tried calling before hand and they wouldn't pick up. Then I hit 1 for service instead thinking they should be able to give me a price and as soon as I asked for the price he said let me send to part so I said no they won't pick up he didn't say anything and sent me to parts anyways. Luckily they actually picked up this time and gave me the price $12 a quart. Thats almost double Amazon. Don't waste your time just buy on Amazon
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November 2023 by Aaron Thompson
Friendly staff, great finance manager. They got me a great deal on my Grand Cherokee Trailhawk. When you get there ask for Beau. He was an awesome salesman. Worked with me, was patient and answered all my questions. Just fantastic!
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November 2023 by Danni Yelle73
I brought my Chrysler 200 here for repairs while on work travel and Tori was very kind, understanding and extremely knowledgeable. I really felt like I was in good hands and I truly was! I had two separate repair issues and they were taken care of my car is in great shape now. There is nothing worst than your car breaking down while your out of town working!! Tori made me feel like I was family and I would like to thank you so much Tori for everything!! I would also like to thank Connie for being a sweetheart and making sure I was able to make it to work. I will never forget you guys!! Bring your car here you won't be sorry mechanics are AWESOME!!! and Tori will take care of you!! SHOUTS OUT TO TORI, CONNIE AND THE WHOLE SERVICE CREW AT JAKE SWEENEY ON KEMPER ROAD!! STRAIGHT FROM THE BIG EASY!! NEW ORLEANS!!! GEAUX TORI!! you get 10 STARS!! and 10 ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️ from me.?
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October 2023 by Shalon Y.
I'm in line, next to be serviced and the technician puts me on hold to answer a phone call which took forever, while I was being ignored I finally left. Poor service. I feel like a call can wait until clients who took the time to drive to the location are served. I felt so disrespected and shunned by the technician. Asked if I could make an appointment, answer was No
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October 2023 by Iisa Parks
Recently bought a 2022 Jeep Grand Cherokee Summit that I absolutely love!!! Charlie was professional and great to work with. Everything about my experience was flawless and smooth. I would definitely recommend this dealership to anyone!! Thank you for working with me and helping me get my next vehicle!
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October 2023 by TJ B.
Preparing to take my van back here for the 3rd time in 5 weeks. Because you see every time they tell me they fix the problem, then when they do not - they claim something else was the problem and find ANOTHER way to rake you for money. Now we are on our 3rd time, for the same exact problem.Towed back at my expense last time, wanna bet how today goes as well? And the rudest customer service people I've met. Completely arrogant and wild not call me back with a timeline. Took 2 days to get a return phone call. This is 3x to come in with the same problem and I will probably never ever buy a Chrysler again because of this awful service and experience. An absolute inconvenience for my family of 5 we've had to move sports gear back and forth between cars and share a more reliable Honda to get us around.Disgusted by this service and as soon as my car is actually fixed correctly, I'll never be back.
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September 2023 by Jake Woolsey
I went in to buy out my lease, and it was very easy and "painless". Hunter, who helped with the purchase was awesome and very quick with any preparation. My last 2 vehicles comes from there, and I would definitely buy there again and recommend!
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September 2023 by Damaniii
Charlie was amazing throughout the process of the sale! Start to finish he answered all my questions thoroughly and made sure I understood everything. It didn’t take long to complete the trade and find a new vehicle. This experience was 10/10!
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August 2023 by Deborah Davis
Michael was very helpful and patient and kind. His Mother raised a nice young man!! She should proud!! He had a lot of Jeep knowledge which helped me make my decision!! Thank you Michael
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August 2023 by Leonardo Tolento
Fantastic experience. Drove 3.5 hours each way to buy a vehicle from them. We had an issue arise prior to arriving. They apologized and came up with a solution to make sure i was taken care of. Really stand up dealer. Give it a chance! Problems occur but how you handle them is the most important thing. 5 stars! Thanks to Garrett and the team!
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July 2023 by Natalie Hafford
My husband is mechanic but he was injured in Iraq and no longer has abilities so I took car to Jeep and they repaired it called me said it was ready I picked it up made it 3 miles away and it stalled paid it to be towed back to Sweeney they said it was a oil leak which was not there before charged me $1,300 after they sabotaged my oil after picking it up we drove off and suddenly NO BRAKES DO NOT TAKE YOUR CAR THERE.. took car to Firestone they found where a Hose was deliberately unattached to cause brake failure which almost caused horrible fatal accident ... they charged over $2400 and never addressed the problems only addressed problems they created never showed me the cracked oil part. For proof of crack...
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July 2023 by Christian Edmonds
UPDATE7/25So no contact from the dealership till They are bot sure of the issue with my truck. (Even tho I already paid 500 to have the issue resolved). This time they did have a loaner truck available for me so I was able to pick it up. Fast forward to today 7/25. I get a call saying they found the issue it’s going to need a new wiring harness that is covers under warranty after I pay a 200 deductible in addition to the 500 module I didn’t need.I get the call at 430. I am told I need to make it there before 6 and I work and live about an hour away.I make it to the shop in time, drop the truck off and pick up my truck. I drive 2 blocks away and the park sense goes off again.I return to the shop, they give me the same loaner and take my keys to my truck again.Unfortunately I need to go pick up my kids so I wasn’t unable to stay and speak to anyone and I didn’t want to complain to the guy who was taking in my truck because he was just a random employee who did nothing wrong.I called on the road to speak with a manager but no one is on site I was given another number to leave a messageAt this point I have driven 45-60 minutes to the shop 4 times. Not counting the drive home. I have spent 700 for parts I probably didn’t need. They have had my truck for over a month and I have to call them to find out what’s going on and when I ask for a manager no one is available.Every review I have left gets a reply that says “call the shop and we can make it right”So far nothing has been done right. I have wasted time and money coming here and at this point I just want my money spent on parts I didn’t need refunded so I can take my truck somewhere else.
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July 2023 by Sarah Hayes
I had the pleasure of dealing with Charlie who truly exemplified great client service. He attentively listened to my preferences and budget constraints, ensuring he showed me options that aligned perfectly with my needs.Throughout the process, he was patient and never pushy, giving me the time and space to make an informed decision. He went above and beyond to answer all my questions, providing detailed explanations.His dedication didn't stop after the sale was made. He followed up when a small issue with a lever came up with a quick fix and provided a car while it is baing repaired. His exceptional service, buying a car was a smooth and enjoyable experience. I highly recommend him to anyone looking for a car with outstanding customer support.
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July 2023 by gracey finke
I thought purchasing my first car would be scary but Sakeem made it fun & easy. If you’re in the market for a vehicle look for Sakeem
