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April 2024 by Ben Pearce
Gordon was friendly and courteous and helped answer all the questions I had about my taxes from last year. I am confident my taxes were filed accurately.
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April 2024 by Margaret Fernandez
Since I moved to Batavia, I’ve been coming to this HRBlock office. I love the way that everyone treats the customers. Will always be friends with my tax preparer. She’s the best.
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April 2024 by kevin lowry
My tax preparer Ileana was very thorough with my return and offered advice for next year and was very professional, i will definitely return next year!
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March 2024 by Sonya Louise
Called just now to ask a question. The woman did not answer the phone properly or even say hello until I did 4 times, then she asked me a question I already answered. She was not listening and very unprofessional.If you can't even answer a phone properly how on Earth can anyone even trust you with their income tax return?. I specialize in customer service and I would have sent her on the spot for the day. Her incompetence made me not even recommend someone to this particular office.
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March 2024 by Johnathon Leinberger
Very professional
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March 2024 by Nancy Denman
Gordon Schlegel is very knowledgeable about tax filing process, making the process smooth and easy for me.
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March 2024 by Tonya Fischer
Tax prep listened to our situation, was patient and understanding
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February 2024 by Natalie Arellano
POOR SERVICE AND UNPROFESSIONAL!!!Called asking questions about they’re services and couldn’t give me a answer back and just hung up on me!!!
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September 2023 by Event Horizon (El jefe)
Reliability. Proffessionalism. Customer appreciation.
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May 2023 by J H
Fast, efficient, friendly.
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April 2023 by Warren Hewitt
They were friendly and very fast, I might have been there 15 minutes tops and it cost me less than half I was quoted! Great to do business with!
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March 2023 by Susan Stephens
Excellent service from a tax professional. Thorough, professional and polite.
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September 2022 by Brittany Memoirs
not necessary next year
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September 2022 by Natasha Blagg
Ileana the tax rep is amazing
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April 2022 by Jeanne Clough
Ileana is so knowledgeable. She has a passion for working with numbers and helping people! H&R Block's process was efficient and painless.
