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January 2024 by Eric Williams
Best HFT location in the greater Cincinnati area. Knowledgeable and friendly staff, very good stock.
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January 2024 by Jeff Tackett
Great products
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January 2024 by Laconia Young
Went in to pick up some items for a project, was pleased with my purchase, product was great, and came a good price, compared to other places I looked for similar items, plus I got a free bucket, you can always use a bucket.
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January 2024 by Scott Rooney
I like looking around in here. If I want something to use once, I will buy something here is supposed to paying a lot more.
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December 2023 by Tom Burkhardt
Used a 30% off coupon on a small $12 purchase. Saved over $3. Not bad!
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November 2023 by Chris Robbins
Online says they open at 8am. And I get here and the door says they don't open until 9am waste of time... Change your Online hours to match your store hours thanks....
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November 2023 by william stone
This is a wonderful place to shop. Prices are low quality of product is great. And the service is the best iv seem
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November 2023 by Matthew Wielgos
Well organized. Great prices. Nice selection. Helpful and friendly staff.
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July 2023 by Adam Lipps
This location does not want your business. Simply asked where we could find a product and was given attitude. Go somewhere else.
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July 2023 by Lamar Kennedy
Excellent customer service! Thank you Deon for being great at making me feel welcome! Satisfied customer here.
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July 2023 by Tom T
Nice store and friendly staff. Most of the time they have what I'm looking for. What more can I ask for.
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June 2023 by Adam Dabdoub
Called 3 other harbor freight’s and they said it wouldn’t be a problem so this issue is special to this location and I don’t want all harbor freight’s to take their shame. Most locations are great. Sometimes this place is nice, most of the time the people at the register are aggressive or abrasive. Went to return an item and no hello, just angry looks and no communication when I tried to make light talk. I asked to do the return and with excessive attitude was told they didn’t have the cash to accept the return and would have to do card, but I paid cash….I should be able to return an item. They said they just didn’t have the money this early in the morning.I asked if she could just go into the back and get more money because they should have had enough in the till from when they did the registers this morning. The return was for 360 bucks total, not a lot compared to standard tools they sell there…she said no she can’t do that after rolling her eyes. Only reason I asked is because they have done this before. I said “I understand you’re just the messenger and it’s not your fault “ and was then told to not be rude and talked over?? I was trying to lighten the situation. I said I’m sorry do you not know what that means? To which the reply was “I am an employee not a messenger” and repeatedly talked over. I ended up leaving the store without an answer as to how many days it might take to get the money in my card. I asked a time I could come back to get it and they said sometime tomorrow or later this afternoon. What a joke.
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June 2023 by Michael Wagner
U can find cheap tools here. Sometimes it's a good deal, sometimes it's just ok.The price may look good, but some stuff... if u look around is a better deal at the big box stores.There are fair quality China made products in a lot of the stores. Obviously because of the exchange rate.The Employees are pretty ok here... mostly. Selection is pretty good.I like how they use your phone number and email as a digital receipt.But yes they can be annoying sometimes.
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June 2023 by Candace Hall
Went in because I needed some screws for my license plate. I understood I would likely need to purchase more than I needed. A man asked if I needed help and I explained what I needed. He told me mulipule times to go somewhere else I tried to explain I didn't have time to go else where but at the end of the day it was clear my business was not wanted. I left with out getting what I needed and am now still in need with no time to go else where. Highly dissatisfied.
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June 2023 by Jim M
Terrible manager. Lazy and rude. Acts like its A burden to be asked a simple question. Will not return. He needs to be replaced. Rest of the staff are very respectful and professional. Tools are getting better.