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October 2023 by joan bovard
Luke just left my house after setting up my av equipment. He was here w DJ this time and someone else before. He is soooo good. Efficient, thorough, and customer oriented. He had an intuitive knowledge about what I needed to understand and made sure I understood the important aspects of the equipment.I really liked his down to earth style and his mannerly approach. He the best!!!Highly recommend having him do your install
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October 2023 by Ron Morris
Luke and Diego did an excellent job installing my home theater. Very professional, knowledgeable, and friendly. Would highly recommend them for your installation.
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June 2023 by Ned Hope
Lexy was very personable. We related on Anderson paak and Maggie Rogers. I went in undecided, but she helped me understand the quality of speakers and customer service they provide. Highly recommend at the very least a showroom visit
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June 2023 by Reuben Grote
From a random walk in to discover the place, to having an awesome home theater system and HiFi audio setup, Hanson has been nothing but awesome and joyful experiences and memories for me, and I’ve never left their showroom unsatisfied, disappointed, or anything similar.It’s always nice to visit, meet the great people there who are always happy to talk about the latest audio gear, all the way to the differences that cables make on a sound system (not kidding, Benjamin over at Hanson was trying to make a case about how Ethernet cables made a HiFi Setup sound better or worse, ask him about it!)So weather if you come to Hanson to configure and get a top of line theater or HiFi system, or if you just visit to listen to music on some high end equipment, Hanson is the place to be, and they have the people to talk with about all things speakers, theaters, and probably anything tech related!
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May 2023 by Sidnancee
While visiting family in the Cincinnati area over the summer, I stopped into Hanson A/V and met Benjamin. He spent a lot of time with me touring the extremely well outfitted listening rooms. I was just toying with the prospect of upgrading some equipment. His knowledge, friendliness and no-pressure approach resonated with me. As a Chicagoan, there's no shortage of hi-end audio dealers in my area, but I remembered that experience. So when I was ready to upgrade, many months later, I contacted Benjamin. He helped me with my purchase of Magico speakers. The purchase process and his tutorial of packing and set up of my new purchase was invaluable and made the long-distance trip worth the effort. I highly recommend Hanson Audio Video and Benjamin specifically. It's nice to know you can still get hi-touch and knowledgeable service, particularly when making such a significant purchase.
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May 2023 by Caitlin Sparks
Austin was a pleasure to work with. He encouraged me to make the purchase for the right products, and not just the most expensive ones. It was refreshing to work with a staff that was eager to discover my needs rather than assign them to me. I’ll be making all of my future purchases through him and Hanson Audio Video.
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April 2023 by Matthew Walls
Amazed by all phases of the Hanson Audio Video process.I have worked with the Hanson Audio Video Team for two years. Troy (owner) was great throughout the sales and design process. He was cognizant of our budget, but also let me dream a little so that he could get a sense for what mattered most to us.Rick led me through the execution of the design, married me up with the right folks on their Team to execute, and has been a constant throughout the process. An amazing professional and even a better person.Terry and I spent the most time together and I cannot say enough good things about him. He is so thorough and thoughtful in how he implements the solution. He is a great problem solver and is relentless in his pursuit for perfection. He has become part of the extended family!Nick created an amazing quad screen setup through our projector, which was awesome to see in action on the first weekend of March Madness.We are so pleased with how Hanson Audio and Video has managed the project and just really love the Team. We will not hesitate to refer them to our friends and family and will definitely have them out for any future audio and video needs.
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April 2023 by Matt Alt
My girlfriend and I had a blast checking this place out last week. Austin was a great host in being knowledgeable of their products and providing a great experience with the surround sound systems they had on display. 10/10 recommend. We're going back again to explore more product options.
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April 2023 by Hbboo
Hansen Audio replaced a home theater in my downstairs. The home theater we had was outdated and quality was poor. We were unable to see the projector screen during the day lot as was dim related to light in room. The quality of the new home theater system is simply amazing. They made excellent recommendations for a new system. My surroundsound that they were able to connect is like being in a movie theater!Sam and Andy were fantastic! James (project manager) was great at directing the project. I was going to use a chain store to install my home theater, but decided to go with Hanson Audio after meeting with them. I am so thankful I chose Hanson. Project was smooth and my new home theater is FANTASTIC! I cannot wait to bring them back to do upstairs audio system. Truly amazing at the install, highest quality, and explained the system so I could understand how to operate. Exceeded my expectations and they were extremely courteous and professional.
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April 2023 by David Knopf
We had a great experience with Austin at Hanson Audio Video! It in a short amount of time you get educated on all the greatest and latest technology and innovations for your home. No pressure and great consultation! I highly recommend! David
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April 2023 by Joe Fronczek
Ever since I was introduced to Hanson 10 years ago, I've been treated with the upmost respect and care. No matter what I was looking for I could always count on a reliable and honest answer. I never felt pressured into buying, I've always felt they were trying to get the best sound out of my system within my budget, even if that meant buying a brand they didn't carry. I usually work with Benjamin and Lexi, they are both extremely knowledgeable and helpful. I know I can count on them for any of my questions and concerns. I honestly can't say enough about them and how much I appreciate them. I love my 2 channel system and it's all thanks to Hanson, THANK YOU HANSON!JOE
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March 2023 by Gary Benz
Benjamin was awesome along with all of the Hanson team I met. Very professional, knowledgeable and welcoming. They make you feel like you are the only person in the store. They listen to your needs and help you find what you need instead of what you want. No question was a d*** question. They truly want you to get what you need and don't push you into a sale! That is a plus in my book! It is also a very clean organized beautiful store with lots of gear to choose from! They truly care!
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March 2023 by Randy Bishop
My experience with Hanson Audio was amazing! Ben is so knowledgeable and took great care of me and my wife. Ben took his time and answered all our questions and tutored us in the art of being an audiophile. Couldn't have asked for a better experience! I will definitely come back!
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March 2023 by Charles Wright
The team at Hanson are super knowledgeable and passionate about high-end audio and home theater. It's been an enjoyable experience building a Hi-Fi system with them over the past few months. Benjamin and Lexy always have great suggestions at multiple price levels, can answer brand questions, and clarify larger concepts from the audio world.
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March 2023 by Chris E
Hanson Audio is a top-notch organization. Their knowledgeable staff was genuinely interested in finding the right audio system for me. Benjamin is a patient consultant, offering many component alternatives in my quest for the perfect mix. Lexi and Austin never miss a beat in Benjamin’s stead.Today music streaming is an incredible experience when done right. The Hanson team has the product offerings and expertise to set you up. I really appreciate the team’s commitment to customer service and satisfaction. Highly recommended!!
