The people were knowledgeable and friendly. They have guitar techs that have worked on issues for years.
May 2024
Service department provided excellent service. Was a little pricey but they went end to end on my guitar, and even went as far as polishing the frets to the point I could see my reflection.
Great setup and great service. Turn around was great too.
April 2024
The usual offerings - nothing fantastic. No one spoke to me, so can’t say much about customer service.