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March 2024 by kimberly Griffith
I appreciate the service and accuracy of Gerber Collision on Dalton ave they kept me informed and did a wonderful job putting our car back to it’s original state thank you Brittany and the rest of the crew at Gerber Collision we appreciate you
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February 2024 by Corey Simley
Bad front desk customer service. Lady that set up appointments was very rude
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December 2023 by Arinette Gray
Very kind and professional employees!
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October 2023 by Giles Becket
No one answers the phone, so then you are switched to their “so-called” Headquarters number, and no one answers there either. I have tried multiple times. So I try to book on-line, but their website doesn’t work, so I can’t book an appointment. I’m beginning to doubt they actually exist.
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August 2023 by Lisa Miller
My experience was exceptional. If it wasn't for the communication and transparency, I would have had no idea what was going on with my car or claim. Brittany and Lisa in the front office kept me informed and were friendly and respectful. I could not have asked for better service. Thank you Gerber!
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August 2022 by YaUnk Ceto
I've known of at least 2 people that used them for car repairs and they do an excellent job of repairing your car they really pay close attention to all details when they are done you can't tell it was even recked.
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August 2022 by Cicely Choate
Did a great job! Thanks
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June 2022 by Krista Towles
They do great work they're so backed up because everyone wants them to do the work to their car
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March 2022 by AVS
Super Nice and well staffed. We met by accident.
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December 2021 by Rah Jean
Good luck because Brittany Hodgetts is very rude & will never touch my car again. Hopefully she lets you speak & ask what you really trying to without getting an attitude because she’s not listening. Had to get a general manager to step in. Just take your & money & time elsewhere that’ll actually appreciate you.
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November 2021 by Mike Walker
Very Professional and knowledgeable
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March 2021 by Tim Moore
They are absolutely the easiest place I have ever dealt with and the body work is outstanding. From the gal in front to the estimater this place is very well run . I highly recommend
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December 2020 by My Symphony
I had an appointment for Thursday at 10 am. I arrived 10 minutes early only to be told I had no appointment. The woman was rude, unprofessional, and unwilling to help rectify the situation. This was my only off day to get this done but she looked at me with very little understanding. Do go elsewhere for repairs. It is in Lower Price Hill. Need I say more. Rude, rude, rude...Response to reply: My car IS NOT currently at this shop. I am taking my car to another business. Whoever informed you is a liar or you are posting false information. However, I stand my review. That is that! AND I never spoke with Matt just the rude woman at the desk. Somebody is lying. I smell a rat. SMH
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December 2020 by Tony Barkley
Working magic on my ranger!
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October 2020 by Mike Evans
Extremely poor customer service. Very rude front desk worker. Gerber called me and said I could get an estimate. Once there, front desk worker laughed at me and said there wouldn’t be any time to look at it at all, even though it was just a fender bender....she did not care, had no empathy at all, and did not even ask to schedule another time.
