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January 2024 by Chelsea Hillard
They got my car back to me within a week (even though it was a holiday week!!), took care of everything with my insurance (didn’t have to talk to them at all since we scheduled the appt), and even detailed my car before giving it back to me!10/10 if you’re looking for someone in Cincy!
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December 2023 by Marc Staubitz
Fast and quality service. Does have rental car drop off for Enterprise. Great integration with Progressive.
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July 2023 by Lucas Surgeon
Repaired section looks better than the rest of my car. Straightforward and efficient staff
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May 2023 by Ken Siefferman
Completed all work without delay. Paint job looks like original paint. Seams all line up evenly. No complaints.Services: Body & Trim
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April 2023 by JEFF NEIHEISEL
Liberty Collision did an outstanding job on the exterior repair on my car ... better than new! Detailed estimate aided my decision and would highly recommend.Services: Body & Trim
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April 2023 by Willis Lewis
Had trouble getting in contact with people there.. have your car you want to know what's going on but you couldn't get in contact with no one.
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March 2023 by Dennis Tomlin
Once again they did a great job making my car look new again.Service: Body & Trim
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February 2023 by Zachary Westerfield
Had a collision on the right side of my car that scratched the rim and found out afterwards that they just rotated it on the other side of my vehicle. I was waiting over a month to have a new rim at their insistence, only to find out they never installed it.Service: Tires
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September 2022 by Buddy Cheef
Great customer, excellent work in a timely mannerService: Body & Trim
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August 2022 by Mike Carswell
Some of the nicest people on West side, our Honda CRV is getting fixed and have been informed as every step of the process happens. Highly recommend!Service: Body & Trim
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May 2022 by Utopian Strivings
This place is amazing for two reasons: 1) They do great autobody repair -- even the insurance company who recommended them said they were top rated, and 2) They are a small business that genuinely cares for the common person's finances and time. My mechanic called me and told me when my car repair would be late, why it would be late, and how he could make things better. I can't recommend these guys and gals enough -- they are worth the wait!Services: Body & Trim
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March 2022 by Victoria Poellnitz
I ABSOLUTELY LOVED THE WORK THAT GART RAINS DID ON MY CAR,,IT LOOKS BRAND NEW,IT IS UNBELIEVABLE THE BODY WORK THEY REPAIRED ON MY CAR MY HEART BEAT SKIPPED WHEN I SAW MY CAR ,,IT LOOKS ABSOLUTELY AMAZING ,WOW WHAT AN AWESOME JOB THEY DID!!! IM SO PROUD OF THE WORK THEYVE DONE,,TRULY AMAZING ,GARY RAINS I!!! I'VE NEVER SAW ANY BETTER WORK IN ALL MY YEARS DRIVING!! YOURE AWESOME AND QUICK TOO ,,PROMPT ,,I COULDNT BELIEVE IT !!! IF EVER I NEED ANYTHING DONE PERTAINING TO MY CAR IR EVEN FRIENDS AND FAMILY YOURE ABSOLUTELY ' THE ONE ,,WHAT A JOB,,MY GOD ,WHAT A JOB !!! LOVE IT!!! CANT STOP LOOKING A IT!! WOW!!!!!Service: Body & Trim
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March 2022 by C H
They have no clue when it comes to simple suspension repair. They said it would be a week. I called them, get excuses and now it's another week for a small repair they quoted at 5 hours!Ridiculous. Stay away if you need suspension work. Dents and paint seem to be their forte.
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January 2022 by Emily E. Williams
I very much appreciated my experience with Gary Rains. This process was extremely easy due to their diligent and friendly service. I was pleasantly surprised by how quickly the damage on my car was repaired and will be returning to them for any future needs!Service: Body & Trim
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November 2021 by Kurt Warren
I can not echo the positive reviews that others have provided.I did have to bring my vehicle back 2 times after it was "finished".My issues were poorly aligned body panels, paint on the windows, and a door that does not close properly.I gave up after picking up the truck and finding there is still paint on the window, and the door still does not close properly.I resolved the issues elsewhere.To be fair, i gave 2 stars, other than painting the windows, the paint job looks good.Services: Body & Trim
