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August 2024 by Greg Noble
Employee working hasn't been trained to do preorders or trade-ins. Was there for over an hour trying to preorder 3 games. The website stated that there were versions available when they were not. Their online inventory was wrong as a game we were going to buy showed in stock, but the employee said they had zero copies and offered no help to find a copy (call other stores, order online). Can definitely say this is the final straw for me and Gamestop. Can't wait to see these inferior stores close.
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August 2024 by Isaac Smith
Trade-In prices are different in person than online, was speaking to the associate he told me they are not correct and it’s better to call and ask them. If they have 2 or more customers inside expect to wait at least 30min. Overall not terrible.
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June 2024 by Payton Mack
Drove all the way to this location only to see that they were not going to be available for an hour. Complete disregard for time and not following their times as stated in Google. Very annoying.
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April 2024 by Michael Purcell
Refuses to honor 1 year warranty as originally described and claims as of December they must replace all devices bought new with used devices.
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February 2024 by Magical Recluse
The employee locked up to have a smoke break outside and talk to their friend. Said they'd be closed for 20 minutes
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February 2024 by Marq 1096
Gamestop never disappoints and you will get what your interest in
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February 2024 by Bobbit
Great selection of ds and 3ds games when i was in
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January 2024 by James Talbert
The staff is great and they have a nice selection of games
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December 2023 by Deborah Patton
My grandson has autism, but his favorite thing to do is video games so we have been doing business with them first store at tri county then the one in Evendale. We have moved to another part of town but Evendale has always been so nice and helpful for well over 15 years I believe. Thanks for helping this grandma who knows nothing about video games!
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October 2023 by D W
My family and I just left GameStop. We went there to purchase a PS5. When we walked through the door, the cashier yelled hello. She was standing at the counter talking to a guy and woman. They were having a good conversation too. Lol. Welp because of that we left. We left because my hubby couldn't find a game he wanted to purchase with the console. The lady never asked if we needed any help. Wow!!! I guess Target here we come!
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August 2023 by Joe Anderson
Service was excellent
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August 2023 by Tiffany Clark The Art Box
Well stocked
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August 2023 by Shannon Williams
Great information wonderful customer service made my grandson very happy
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August 2023 by Maynard
Nice place found what i was looking for
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August 2023 by James Brooks
Drove over here because it said they were open until 9p on a Friday night. Pulled up at 7:55p and the door was locked, no one to be seen in the store. Lame.
