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June 2024 by Samantha
Don't buy your systems or games here because if you buy a brand new system like a switch if the controllers go out or your system goes out the warranty said that it will replace it for a new one but now they are saying you can only get used stuff and return of your brand new stuff this is the most crappiest company for their warranties I've ever seen I would recommend going somewhere else to buy your game systems
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April 2024 by Paula
The ladies didn't know what my son in law
Was talking about!
Why hire someone that doesn't know what they are doing
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April 2024 by Goodin Cuddly
Love the new manager Kirk he really went above and beyond for us professional staff makes me want to shop with you even more than ever keep up the good work
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April 2024 by lawrence twitty
The service rep was awesome
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March 2024 by Marlene Davis
Friendly and helpful staff definitely worth the five ? would give more if I could.
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January 2024 by Kristen Seger
I wasn't too satisfied with this GameSpot. As one employee shouldn't ruin it for all but my son & I are knew to the whole gaming atmosphere; with that being said we needed some assistance the internet said a game was available here go there to find out its not. This employee acted as if we should know everything. Other than that could be a little more organized.
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January 2024 by David Cox
I went into the store at 8:40 and was told by the worker that he was helping the last customer even though there was still 20 minutes until the store was supposed to close. When that customer left the store at 8:45 the worker locked the doors.
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January 2024 by Jonah Pick
I don’t know what the smell was… but please invest in plug ins, because it recked havoc in there. However, Morris has great customer service. Right before he closed (maybe a second over) see the store he allowed me to switch out my power cord be the original one I purchased I guess had a shortage. To us gamers that was a big deal.
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January 2024 by Louis
Tried to call the store to check on a product, but got the automated answer that the store was experiencing technical difficulties and to try again later. Drove to the location to find all the lights on including the open sign, but the metal gates were closed. Double-checked online and in the store window; says open till 9 PM, but it was only 7PM.
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December 2023 by Twin T Z “Slater” 2015 GT
More expensive than any other place.
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December 2023 by Lason Jittle
Good place for video games
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December 2023 by FishUP Bishop
Great place, easy to talk to and very helpful staff!
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December 2023 by jarred fanning
Store closed at 1pm. Light on but gates are shut. No one answer the phone at all as well.
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September 2023 by Tyler Noe
Store decided to close from 3:30pm to 4:30pm in the middle of a Sunday. Sounds like an understaffing issue. All stores in Cincinnati seem to have this problem. I feel empathetic for overworked employees.
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July 2023 by DJ PHARAOH
Very responsible and respectful store leader that man deserves a raise. He helped me better than any manager at any store have with my refund and I salute him for that
