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March 2024 by Cylas Zabsky
Got new controller grips nice
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February 2024 by Jillian D.
My son & I were sent here from the Glencrossing Way location recently. My son wanted to sell some of his video games & also buy another one (Madden 24). I know inventory listed online isn't always accurate, but he wanted a new copy & 1 was listed as available & actually listed as being less expensive than a used copy. The Glencrossing Way location also confirmed it was available at this location before we left. We arrived around 5 minutes later & although my son was able to sell all of his games, we were told that the new, less expensive game wasn't available. I suppose that's possible but it continued to show up online as being available at this location for some time. He did end up getting a used, more expensive copy. Other than that, we had a decent experience.
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February 2024 by emma ashcraft
I called this morning around 11:45 and placed a hold on a video game. I told them I would be getting off work at 8 pm and would make it there by 8:30-8:45. The employee on the phone told me that’s fine and they would have it for me when I got there. Arrived at 8:30 and they had the gates shut, an employee came up to the door and very rudely told me they changed the hours recently and I should have known that, however the hours online say they close at 9pm. If I should be aware of the closing time changes, it would helpful to have that information available to me, but it is not. Really disappointed because this store has been great to me in most previous experiences, but this really made me uninterested in ever going back. I don’t understand why the hours would be changed yet the employees would be unaware of their own hours and guarantee I could come in at a time they’re supposed to be closed.
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February 2024 by Brittany James
Absolutely horrible service. Rachel was not helpful at all when asking questions. She would give me a couple word answers and walk away or just ignore me. I was about to check out and my wife was going to buy a hoodie but couldn’t find the price I apologized and said give me just a second I don’t know if she wants that or not I’m sorry. She replied with “she’s to busy and has a million things she needs to do and probably won’t get done and then said I guess” I’m sorry but if you work in retail you HAVE to help customers, I was not rude or anything. If I didn’t need the controller that day, I would have definitely bought at another store.
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January 2024 by Elise Gillespie
This is my favorite GameStop. I will go out of my way to go here over any other GameStop. Rachel especially is awesome!
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January 2024 by Ryan Lawson
This GameStop is absolutely useless lazy workers, went to trade in a switch pro controller and got told they didn’t feel like testing it cause they have a headache this is an absolute disgrace seeing it’s the second GameStop I went too to trade in this pro controller for the switch I will be contacting corporate and taking it as far as I need to.
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December 2023 by Lason Jittle
Good place to get used games
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December 2023 by Hott Dame
Just went to this GameStop on Black Friday I bought brand new head phones for ps5 and brand new hard drive for ps5 and two 25 dollar Roblox cards for my daughters, got home cards didn't work the next day took them back to the store they told me to contact Roblox support something i did and Roblox said my cards were never activated and to take them back to the store to get them activated so i did and i received no help at all so i got my money took and nothing for it at all, they are the new modern day robbery so disappointing I will never spend my money with them again ever
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October 2023 by Matthew lay
Says online they open at 10 but the store sign says 11. I bought a refurbished controller last night to get it home and it is not refurbished infact every button sticks. The employees are great though
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September 2023 by Jordan
I preordered a game at this location, the day comes to pick it up and they aren’t even open. Originally online it says they opened at 10am. I rearranged my work schedule to make sure I could get my game that morning before work. Turns out they updated their hours 4 days ago to 11am. Alright, so I go to a couple places to kill the hour. I then wait til 11:20 and still no one opened the store or even answered the phone. This location will not be receiving my business in the future and I will be going in (whenever they decide to open) and get my money back for my preorder. Probably won’t even buy it from GameStop at this rate.
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September 2023 by RIP XXXrob
I give it a 1 star rating because all I wanted to do is ask how much is a new ps5 spider man controller cost never got back with me on the call wait 35 minutes. Hung up an called again said ill be right with you can I put you on hold I said yes another 35 minutes go by an no answer. Such a disappointment about just asking about a price. Called a different game stop they answered right away an gave me an answer not hard. People act like there job is so hard when all you have to do it look it up.smh
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August 2023 by J. Brown
Best GameStop in the area
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July 2023 by Bentley Illing
Good gaming store and good service
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June 2023 by D·erf ·
A bigger inventory of cards would be great!
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June 2023 by Bill Williams
This gamestop has changed and now keeps "round about whenever we decide to open hours." Ignore the posted hours. It'll be open an hour or two after it is supposed to. Last 3 stops at this store had it closed during normal posted operating hours.
