Wish I could review the service here, but unfortunately after waiting outside for 20 minutes after the stated opening time (12p), the store is still closed. I get that it's probably mostly college students working, but c'mon, you open at noon, not nine a.m. Not that hard to get to work by noon.
January 2024
Bought a used controller. Wanted to verify it was in good condition. Employee said he just tested it. Got home and the joysticks were sticking. Employee was super rude when I returned it. Refused to reissue the $5 used on it despite it being less than an hour since bought.
October 2023
The item I wanted was sold out, but customer service was way much better than six months ago. The clerk was professional and knowledgeable, which made it a pleasant visit on a Saturday afternoon.