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August 2024 by Ahmad al Fayez
Always coming late
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August 2024 by Sanchez Manuel
Didn’t receive my package
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August 2024 by madelyn
my package has been saying that it’s gonna be delivered for the past three days and it still isn’t here and it said it was supposed to be out for delivery today and I’ve already seen a FedEx truck passed by and it still isn’t here and it’s been out for delivery for 8 hours. this is ridiculous. Just tell me when it’s gonna be here. I don’t need you to lie and say it’s gonna be here today for the past three days, each day saying it was gonna be there that day when it’s just not going to. just tell me when it’s actually gonna be here I don’t need to be lied to over and over again i can’t trust this horrible delivery service and i will never choose them again.
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July 2024 by Moneka Farr
Great customer service and patience from deasia such a great experience can't wait to go back to get more business cards made they turned out so nice??
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May 2024 by Kay gray
I went there to make copies of plans for a permit. First the big copier was not working. I was told they could have plans ready the next day. I stopped back in to pick up ,y copies and USB stick. They couldn't find my USB or plans. I looked back at my messages and seen I had a message regarding the plans stating that the big machine ran out of ink so they were waiting on an ink order but couldn't find where my USB stuck was so I told them they could call me once th girl got in. The girl called me and said that they couldn't do my plans and that I would have to go somewhere else. Are you kidding me! I lost 2 days now tying to get copies of plans to take downtown to Hamilton County for a Permit. I will probably never go back to Fed Ex again and I will be sure to tell anyone I know about this experience I have had.
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April 2024 by Julie Gutheinz
These people just don’t seem to care. Very Cheviot/Westwood … you will see a lot more positive reviews from the male customers. That’s the Cheviot mentality
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January 2024 by Nobody Knows
Best print place you can go to. You’ll be helped if needed. Smiles and helping hands.
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December 2022 by Nisha
Very rude staff. I was waiting in a very long holiday line for a pickup and one of the staff members asks a woman that came in after me if she was there for pickup without considering anyone who has been there already.
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July 2022 by AW Gambino PhD
Fast, convenient, and affordable.Everything under one roof for shipping, fax, print, and supplies
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July 2022 by Joseph Herring
Went to just get my passport photo taken, but I wasn't expecting to encounter the great vibes here. The staff was super fun and personable -- I could've chatted and joked with these folks all morning!
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June 2022 by Brandy Buttrey
05/24/2022 - Sign on the door: Closed No Power05/25/2022 - Closed No Power05/26/2022 - Sign on the door stating Closed No Power.This is the third day in a row the store has been closed for this reason. This is becoming extremely inconvenient and discouraging. I truly do not care for this store, but my office uses FedEx so I have to come here, when I'd much rather use a competitor.I'm beginning to think this "Closed No Power" is an excuse because the lights are on. Both businesses on each side are operating. I also do not want to be inconvenienced further by driving across town or over to Kentucky to drop off this package. I'll be calling Corporate as well.
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June 2022 by S R
Miranda! One rude , ignorant and classless employee.Dan on the other hand diffused an argument that was about to explode. Miranda! Needs lessons in politeness, respect, attitude and anger.
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June 2022 by Lucky Fate
The whole strip mall has power. This store has been closed 2 days in a row. I'm guessing no one wants to work.
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May 2022 by Tammy Fate
The whole strip mall has power. This store has been closed 2 days in a row. I'm guessing no one wants to work.
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May 2022 by Justin Piper
This is my first time printing from a FedEx office, and I must say, I truly appreciate the help received by Dan M. I wasn't able to print what was needed off of the computer there due to formatting from the website I used itself (nothing to with FedEx technologies). Dan M. offered great help to aid me in printing by allowing me to send my map documents to the FedEx domain, and offered me affordable prices to print in color. A wonderful spirited employee by the name of DaMaria Hall gave me great insight of the company, and shared her experience with me. By just watching her work with other customers with her resilient customer service made store 0216 the best office store I've printed from. Overall, both Dan and DaMaria had excellent customer service skills, and I definitely would recommend this store to anyone who is in need of printing services. I live on the other side of town, but I will be back to print from this store directly. Thank you, management team, for training these two individuals the best way possible! Best Regards, -Piper
