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March 2024 by Peter Merten
This is a fantastic Branch. They consistently deliver great service. There seems to be regular turnover of staff at this location and all have not been equal, but the current group is top notch
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March 2024 by Dejuana Millings
Terrible.
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March 2024 by Kimberly Hughes (little kim)
Excellent services all the time
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March 2024 by Nadia Hissett
We arrived to pick up our rental and were greeted very nicely! Drew got us in and out and was great with conversation ! They didn’t have the car we reserved so we were given a free upgrade & got to travel in an even better car than expected! The car got us everywhere we needed to go smoothly. Upon return the process was just the same. This location is great with timing and communication! Thank yall again !
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February 2024 by S. M.
Rico had great customer service, we appreciate him taking care of us a few weeks ago.
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February 2024 by Tamara Hudson
I’m always in and out when I get my cars from here. The only issue I have is the cars are more outdated. I am starting to feel like I am getting thrown into anything and it’s barely any gas in some of them. But the convenience of getting a rental with no hassle is never a problem.
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February 2024 by Greg Byrd
The vehicle was fine. Total car rental for a one day rate was fair. Maybe my gripe is with Corporate and not this specific location as everyone was helpful except for this situation. After getting home and reviewing the actual credit charge, it was $300 more than the agreed rate on the car. I thought they might have accidentally inputed the wrong amount and hit $400 instead of $100. As the location had closed shortly after picking it up, went the customer service route. At the point was advised that there is a $300 security deposit. I had no seen that as a business practice elsewhere, nor was it highlighted in making an online reservation or mentioned while in the office. In reviewing the original quote and reservation agreement that is 16 screen pages long it is referenced about halfway through there. Call it my mistake for not catching it at that point. Also business practices that bury that and not mention seem a little questionable to me as well.
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February 2024 by Andrea Stewart
My most recent experience was better than the previous ones. Process was easy car just wasn’t cleaned and ready.
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February 2024 by Elijha Watkins
Good quality
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February 2024 by Designed2 Survive
Drew, Dorian and Jarden were all great!Customer service was phenomenal!
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February 2024 by Barbara Foster
I received excellent service from Trey in the Enterprise on Colerain Avenue in Cincinnati.
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February 2024 by Jody Kress
Got exact van requested, great customer service
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February 2024 by T Rich
Very nice staff, great selection of vehicles
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January 2024 by Rick Villier
Dorian, Trey, Rico and Rachel were a great team working with us to get a vehicle after the total loss of our old car. Sorry we only needed them for one night - the vehicle we got was badass! ?
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December 2023 by Kela Kerby
The service was great, the only thing I would have changed is if the car was due back on a holiday, then it should be free as a courtesy.
