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January 2024 by Chip Mahaney
Adel and his team work really hard to make sure the rental goes well. I highly recommend this location. Friendly service at pickup and drop off!
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December 2023 by Kateryn Alarcon
Excellent
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December 2023 by Chris McGuire
They are always helpful.
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November 2023 by Paula Gaunce
Great experience, very professional. Excellent to work with.
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November 2023 by Chad Schneider
Always a pleasure to do business with at the Beechmont local office.
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October 2023 by Mike Gregorio
Easy online reservation and pick up. The drop off was also very smooth. The staff is extremely helpful in making sure I had the right vehicle and Wright agreement for my needs
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October 2023 by Patrick Potter
Always great professional service at this Enterprise location from Adel and his team, super convenient with an excellent selection of clean cars.
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August 2023 by Rick Pawlak
Had a really good experience with this rental.I have rented from other Enterprise locations, but this one is the best around Cincinnati.Adel, went out of his way to make sure I got the car that was perfect for my needs. On time and very professional.Thanks
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August 2023 by Mary Kay Frey
Okay experience.When I arrived for my scheduled pickup, my car needed maintenance so they upgraded me for free, but the upgraded vehicle wasn't there yet. When it arrived the gas door was broken so I took that vehicle but had to bring it back a few days later.They let me pick any vehicle on the lot then and didn't charge me additional for a SUV.I had to get a ride to pick up the rental because they were understaffed.They seemed to try and make it better but things just kept going wrong.In the end I had a very nice rental and a few inconveniences.
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June 2023 by Calvin Hall
This branch is number 1 to me and I’ve rented from many of them in this city. Adel, Delaney and David ALL go above and beyond to assist me with my business vehicle needs. They are professional, accommodating and personable when dealing with me. By far my best experience!
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June 2023 by Curtis G
The team at my local Cincinnati Enterprise always does an excellent job taking care of me and my travel arrangements. I won't go anywhere else!
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May 2023 by Jenna Gaier
I will not be using Enterprise again or at least not this location. 8 days after returning our vehicle and paying our bill, I get a statement showing a charge to my credit card for toll fees. The toll roads in question are located in Virginia. We did not take the vehicle out of the state of Ohio while we had the vehicle. I contacted Enterprise and spoke with Adele, the supposed branch manager regarding my concerns. I was told that there was nothing he could do that I would have to dispute it with the third party company or my credit card company to get my money returned. I did not feel that should be put on the customer when it was not my fault, considering we only put 571 miles on the car and it would take 523 miles ONE way to get to that road in Virginia. I would think that would be very obvious that someone either on their end or the toll company’s end made a mistake. I do not feel that my concerns were handled appropriately and in my opinion that is promoting poor business.
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May 2023 by Robyn Kueper
Enterprise Rent-A-Car on Beechmont Ave is top service. They are quick to get you on the road. Great people to work with and they always greet you with a smile.
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April 2023 by R L
Gave me a super clean dodge charger. Staff was friendly and informative. Had an amazing experience.
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February 2023 by Joe Bartoszek
David was absolutely terrific to work with from start to finish. The only issue we experienced was that 4hrs after we started our trip we realized that the tags on the car were expired. This made for a very nerve wracking trip as we were afraid that we would be pulled over and ticketed at any moment during our weekend away.
