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February 2024 by Jim Erp
Enterprise Eastgate location is & always has taken 5 - star service of me and my car rental requirements.
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November 2023 by Angela Griffin
Our experience was terrible. Chris was extremely unhelpful and attempted to brush my husband off when he returned to the store to pickup his lost sunglasses. He literally walked from room to room all the while claiming he had no idea where they were. Eventually, and I do mean eventually, he finally put some effort into helping us, after I had made comments about the lack of service, and my husband’s sunglasses were found. We will never use this site again.
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November 2023 by Maxwell Greenwood
Always ready and able to do what’s necessary to get me on the road! This is the only agency and location I rent from, period.
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October 2023 by Adam Smith
Jordan was super helpful and all around extremely professional and confident in his knowledge. He was kind and had great knowledge of inventory, pricing, and policy. I would recommend Jordan to anybody looking for a rental car, you won’t be disappointed.
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October 2023 by Mike Egee
Service at the location in Eastgate, OH was excellent. They picked me up at the body shop, the driver was very friendly and the young man that helped me at the store was very friendly and professional. The car that was provided had high miles 55,000 and needs to be retired. It was very used and smelled like it and looked like it.
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October 2023 by Kevin Clarke
Staff is friendly, but it is understaffed and unorganized. It took over 75 minutes from scheduled pick up time to leaving with a car. Cars not cleaned and ready at check-in. Phones not answered in a timely manner.
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August 2023 by Sharon Jackson
Great place to rent a car , they gave me a free day when they needed me to pick up the car a day early.
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July 2023 by Al
I’ve rented cars from this location twice this year, I couldn’t be happier with the service the employees provided. Everything was super easy to book, I even made changes to the the reservation and they where helpful without being pushy about things. I’ve rented from other companies before but it’s always a headache, always seemed to be fees or charges I didn’t expect, the price I was quoted with Enterprise had no hidden charges, it was significantly more affordable than some of its competitors and I couldn’t be happier with the vehicles provided. I rented a suburban the first time and a charger this time and both vehicles had every option you could want, they where both super clean when I picked them up, and they had them ready to go when I arrived so it took almost no time to be on my way.
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June 2023 by Tim Hastings
-1 Star. Was left stranded after vehicle broke down and was towed away only to be replaced with a vehicle of less occupancy. Asked how I was going to put 7 people in a 5 passenger SUV they couldn't tell me. Completely ruined trip would absolutely never use Enterprise again. If you are renting a vehicle Enterprise absolutely does not have you covered if it breaks down and will leave you stranded.
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May 2023 by michael shope
My car was in a accident went through them for a rental and got lied to multiple times!!! Don’t recommend them at all will not be coming back to them again
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May 2023 by Scott Marshall
The staff at Eastgate OH Enterprise are always friendly and do everything they can to get you in and out quickly. Highly recommend!
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March 2023 by Frank Overcast
The Cincinnati Eastgate location is our preferred location due to it's proximity. We have received consistent quality quick service and reliable current model vehicles from pickup trucks, sedans and gas friendly vehicles. A free upgrade is always given if our reserved vehicle size is unavailable.
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March 2023 by Gregory Bach
Car rental was great. I had a slight problem and they gave me a a day free which was awesome. Very friendly and attentive staff.
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March 2023 by Susan Zink
Dave was so friendly, knowledgeable and courteous. Our car was hit and he made everything fast and easy. Highly recommend!
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February 2023 by Nancy Gregory
Eastgate Enterprise rental has been consistently the #1 car rental company in the Tri-State for my family, employees and clients. They provide exceptional customer service, vehicle selection, check in/out, and pricing. If you want to experience phenomenal service, Jack at Eastgate Enterprise is it. He was professional, courteous, considerate and warm - and offered help proactively - if only he would be able to train all Customer Service professionals across the Country, we'd have a lot more satisfied customers.
