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July 2023 by Maurielka Lopez
You find what you are looking for, just a small detail, they are not very friendly when they attend you at the cashier, they do not give you a bag because they are more concerned with checking their phone
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July 2023 by sun moon lol
Come here almost all the time, cashiers are really friendly, and food is amazing on weekends! I love coming here!!
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July 2023 by Maurielka Diaz
You find what you are looking for, just a small detail, they are not very friendly when they attend you at the cashier, they do not give you a bag because they are more concerned with checking their phone
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May 2023 by Jeff
Friendly, polite, staff. Excellent homemade ice cream and popsicles.
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December 2022 by Edythe F.
We had so hoped that this newest addition to authentic Mexican food in our area was going to be good, but, alas, it was not. Although they have an interesting menu that includes pupusas (El Salvador) and huaraches, the food itself was less than nothing special. Fairly or not, I judge a Mexican restaurant by the refried beans and rice. In this case, the beans were grey and bland, and the rice was unexceptional. In fact, both arrived at our table cold, really cold, like refrigerator cold. It is important to note, that the prices are incredibly high. A single quesadilla without rice and beans was $14.00. Same for a huaracha. I also must agree with the other reviewers. We have been to taquerias all over Cincinnati and this was certainly the most uninviting for gringos. I do speak Spanish, but that made little difference. The service was terrible, the other clients were clearly miffed at our presence and, as others note, it took much longer than it should have to bring the food out, and then, it was cold.This might be a decent take-out place, where you bring the food home and warm it up, but, otherwise, it is not the joyous, welcoming experience of, say, Taqueria Mercado, or El Gran Valle Verde in Hamilton. But, that's ok, for the majority of the Spanish speaking people at Valle Verde III, it was clear that they were happy to be there among their friends and there should be places where their comfort is more important than mine.
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October 2021 by Amigo Sin fronteras
(Translated by Google) Excellent service at this establishment. From the owners to the employees. Very friendly and very helpful. Recommended at ?%(Original)Excelente servicio en este establecimiento. Desde los propietarios hasta los empleados. Muy amables y muy serviciales. Recomendado al ?%
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August 2021 by Zue Alexia H.
Great find!!! They are also open on weekends. Cashier was attentive. Not sure about the other reviews.
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May 2021 by J G.
As others have mentioned in other reviews here the customer service is the worst. Prepare to be ignored while you are at the register waiting to pay. I saw someone else's review mentioning how he was left waiting 30min while the staff was attending other customers that had ordered food after him. His assumption was that because he was white he was ignored. It has nothing to do with race. Trust me. This is the way customer service is in Mexico. I am latino and the guy at the register stopped in the middle of ringing me up because he got a phone call about someone wanting to place an order for some tacos so he left me a the register and went to the kitchen to ask what kind of tacos they had on the menu that day. While he was gone the line at the register just kept growing and the guy came back, not before stopping to talk to a couple of other people that worked there on the way to the register. There was nothing prompt about his attitude. The people in line behind me were hispanic as well and they didn't seem to mind the wait. This is just the way things are done in hispanic countries. It's annoying they bring that cultural behavior here. Regarding their food. As a hispanic I can tell you that their food is definitely not authentic. It's very greasy, there is nothing authentic about it, maybe the ingredients but the preparation and taste is not authentic. Someone else here mentioned a bad experience because of the language barrier. That is not the reason either. I speak spanish and couldn't get a straight answer when I asked once about how often during the week does the baker bake fresh bread. They just didn't have a clue. To anyone coming to this store keep in mind that they are own and operated by low level educated people from what I have seen. Don't expect decent customer service from this place because the people working here simply don't know what customer service is to begin with. They do sell authentic Mexican items though but most of them you can find at Jungle Jims if you are willing to make the trip. I think it's a trade off between convenience and customer service experience because the only other mexican store that I can think of is in Springdale which is a bigger store but very similar to this one in terms of customer service and then Jungle Jim's which is definitely a much better customer experience but it's far out there. At this point I'm not sure if the review should be 5 starts because if you are looking for a place that offers an authentic Mexican experience in terms of customer service then THIS is the place to go. You are guaranteed to experience authentic frustration as if you were at a store in Mexico. Unfortunately, since they seem to be the only store in the area that offers a variety of mexican products I don't think they care much about the reviews here on Yelp when they don't have a lot of competition.
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March 2021 by David Martinez
(Translated by Google) excellent atention(Original)muy buena atencion
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October 2020 by Robin R.
I was so delighted when I discovered that el Milagro tortillas were being sold in this grocery store. As a recent Texas transplant, I had been missing good Mexican food and had high hopes that the cafe would be my new go to. Unfortunately, it was not a good experience. The service was not very friendly and I had a very long wait for the food. I would recommend ordering online unless you speak Spanish as the cook/ order taker spoke little English and did not take my order correctly. The kitchen is open and the cook did not wear a mask while working and many of the customers did not wear masks either. I had ordered a torta with beef Milanesa. When I got it home, half of the sandwich had chicken milanesa and the other half was carne asada. The beef was tough as nails and the tacos al pastor were not what I am used to. Weird bright orange color. I'll continue to visit the grocery store but will keep looking for good authentic Mexican food.
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September 2020 by Mario David Martínez Cazales
(Translated by Google) excellent atention(Original)muy buena atencion
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August 2020 by Pablo Casarez
The food was excellent and authentic!
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August 2020 by Juan Manuel
(Translated by Google) Excellent service at this establishment. From the owners to the employees. Very friendly and very helpful. Recommended at ?%(Original)Excelente servicio en este establecimiento. Desde los propietarios hasta los empleados. Muy amables y muy serviciles. Recomendado al ?%
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February 2020 by Tammy Thompson
I am sure this will be my go to grocery store for a very long time.
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January 2020 by Theodore Morris
Only place I’ve found where I can reliably find Maggi’s Chicken boullion powder.
