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May 2024 by Marley Mc
Came in today to ask about sizing, only to be greeted with some of the kindest customer service employees I’ve had the pleasure to meet. I realized, per their mention, that I could get shoes in store. I had a lot of questions, issues with paying and over all struggled, but they both reassured me and helped get things set up on my end! Left a very happy customer, with a pair of shoes in hand! Thank you both, I’m happy this is my local store! The vibes are immaculate.
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April 2024 by J Buchanan
OKAY. So there’s this guy who works in there that looks exactly like Sirius Black from Harry Potter and he single handily made me want to buy a pair of shoes.
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March 2024 by Oretha Currie
I absolutely love the Dr. Martens store, and every single staff member there that I have met! Outstanding service, very knowledgeable associates, and they are very friendly. I always have a great experience when I'm there! Kudos to them all at the Easton area store.
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February 2024 by Alejandra Hernandez
Awesome staff, very friendly, and informative! Helped my cousin find her perfect shoe size for her new job. Can’t recommend this store enough. We were helped by the very nice blond girl.
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December 2023 by Judith Evans
They need to be a little more cultured in their approach. This female employee’s approach was a little abrasive
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October 2023 by Christine L Faith Jewell
Nice store. Helpful employees.Nice boots. The laces are already unraveling and it’s not been long since we bought them.
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October 2023 by FutureBerea Alumn
Visited this location this past afternoon on the way up to Michigan. Anna and Stephanie were so kind, helpful, and informative.
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September 2023 by Michelle D.
While I didn't buy a pair of shoes, I thought the service was great! I'm a half size and that requires some finessing to wear Doc Martens. The salesperson tried everything to make it work for me but alas the Mary Janes just weren't a good fit for me. She tried insoles and ankle supports and several sizes and I still walked out of them. Going down a size further didn't work either. She was so patient and so helpful. And when I thanked her for doing so much to try to help me find the right fit and then for them not to work - she said that she really enjoys helping customers find the perfect Docs for them. And I did eventually get a pair of boots and they're a perfect fit.
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April 2023 by Michael Mears
Went down this afternoon to get some shoes for work. Alisha (I hope I spelled that right if not Alicia), was great. She knew about the restaurant industry and showed me to the slip resistant stuff when I had grabbed ones that weren't as good for my industry. Great conversation with her, she answered all my questions quickly and knew what she was talking about. Took me from having a meh day to having a great day! I never leave reviews but hopefully someone there reads this and rewards her. Great job!
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April 2023 by Frankie Baker
I've been wearing Dr. Martin's for over 20 years and I normally dread the first few months of a new pair. Their high quality leather can take up to a year to wear in. These bad boys felt like home in 2 days.
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January 2023 by Alexander Dohn
If you are looking to get a great pair of shoes and great insight into how to care for your shoes. The employees at this location will make sure you walk out well informed and with the correct shoes for you.
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December 2022 by Olivia :D
Tyler was very personable and helped educate us on the different leathers and styles. He made the shopping experience so enjoyable we had to buy them! He is an asset to your store!
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December 2022 by Eric Cronstein
Incredible service. El was so pleasant and amazing that I ended up purchasing way more than I intended to initially. They were so nice to talk to; I think they really understand people and their styles very quickly and accurately. Excellent service all around.
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December 2022 by Ann C
The store does exist. I was there last Saturday. I need to take a pair of shoes back and hopefully I will be able to get an exchange. I will give an update later. I'm glad Cincinnati finally has a DM.
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December 2022 by Alex Burnside
Staff is really nice. I used to wear these shoes in my 20's. Totally forgot about them until I saw this store.