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October 2024 by Tom O'Leary
We needed new rear tires on my 2017 Ford Dually Truck that tows a 20,000 pound 5th Wheel RV, right before a trip to Maine. I called the local AAA Tire & Auto location on 9/3, and asked for a price on 4, Michelin LT245R-17 A/T 2, like I have on the front. It’s the standard tire for the Ford, with a load rating of 121 (3,195 pounds) and max PSI of 80. They gave me the price, and I dropped it off the morning of 9/4.
I received a call that morning that they could not get the tires with raised white letters. Not a big deal, I told them - go ahead and install them. I picked the truck up later that afternoon, took a quick glance at the tires and noted they were indeed blackwalls. I did not inspect the tires and placed the receipt in the glove box.
On 9/5, the morning we left, I checked the air pressure on the trucks computer, which showed all 4 of the new tires at 77 or 78 PSI, which is required for towing, then completed the other tasks all RVer’s are familiar with, and headed to Maine.
On 9/6, my computer showed one of the 4 new tires was down 12 PSI. So I took a closer look, and noticed the tires were not what I ordered, but another Michelin - LTX 245/75R17 M/S 2.
A quick, panicked look on the Michelin website for my truck told me that the tire was more of a smoother riding highway tire, but for my truck, the tire did offer a load rating of 121 (3,195 pounds) like the A/T. Not ideal to have mis-matched tires, but the tires were acceptable.
On the morning of 9/7, my computer indicated the same tire was down 14 PSI. I took a much closer look at the specs, and cursed.
The actual tires this shop put on were Michelin LTX M/S2 245/75R17 112S, with a load rating of 112 (2,445 lbs) and a max PSI of 44. This shop sold me tires meant for a car or SUV, not a heavy duty truck used for towing. And over-filled the tires to the point of leaking our outright failure.
If this shop had followed Michelins specifications and put 44 PSI of air in each tire, my trucks computer would have set off continuous low air pressure warnings for the tires, before I had even put the truck in drive to leave their shop. I would have never accepted the tires had I known the tires were for a car.
Those who tow anything, know this could have been a catastrophic mistake. This company sold me the 4 completely unusable tires (Michelin's own Documentation says replace these tires with a load rating equal to, or greater than, what's being replaced), installed them, over-filled the tires with air (to fool my trucks computer) to the point of almost complete failure, and sent me on my way.
I now am the proud owner of 4 tires that must be replaced on my dime. When this shop was a Goodyear shop, it never would have made a mistake like this. This mistake could have resulted in a $250,0000 personal property loss, in addition to potential serious injuries or death, to my wife and I.
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August 2024 by titan ross
They are great . Fast friendly
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August 2024 by James-Taylor Newton
Great place they keep it clean and do great work. Super fast also
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April 2024 by DBEAKKUGO
They are taxing out the a** at these locations. You can MOST DEFINITELY find cheaper 5 minutes away. I got charged almost $200 for an hour of just having my car looked at. TERRIBLE auto shop for the times we are in. No help whatsoever.
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March 2024 by Michaelin “Mickey” Weber
Great Service!
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February 2024 by Darryl Coleman
AAA Tire and Auto Service - Delhi Pike: A family favorite for car care
I've been taking my cars to AAA Tire and Auto Service - Delhi Pike for years, and I've always been happy with their service. They're always very prompt, communicative, and knowledgeable. They've also always been willing to go the extra mile to make sure my cars are running properly.
Convenient location: The shop is located on Delhi Pike, which is a major thoroughfare in Cincinnati. This makes it easy to get to, even if you're not from the area.
Appointment scheduling: The shop is great at scheduling appointments. I've never had to wait more than a few minutes to get my car in.
Quick service: The technicians at the shop are efficient and work quickly. They always get me in and out fast.
Quality work: The technicians at the shop do high-quality work. They've always taken the time to explain the work that they're doing and to answer any questions I have.
Competitive prices: The shop's prices are competitive with other auto repair shops in the area.
Friendly staff: The staff at the shop is friendly and courteous. They always make me feel welcome.
The shop can be busy at times. If you're planning to go, I recommend scheduling an appointment in advance.
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January 2024 by Bm Herzner
Visited 1/2/2024. After purchasing two new tires and alignment I noticed a fee on my bill for shop/environment of $40. Suspected I was getting ripped off and checked the bill from my last tire purchase and found shop/environment fee was $6.98. I own seven cars and up until today exclusively bought tires here at Delhi location but not anymore. Shop employee told me that every customer gets charged $40 now.
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January 2024 by Me (US)
Dec 16 2023....Rude check in guy funny how I had a new tire installed there before at same location and mysteriously they have a issue installing a brand new tire accusing me of lying about the tires used to being.. Im taking my business elsewhere. Thinking ? they did good first time and get same service but I was WRONG
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December 2023 by Anastasia Smith
Appreciate your help today guys. Fast, affordable and honest.
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November 2023 by Tom Thinnes
Been here a few times
Nice place
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November 2023 by Kelli Doerman
Wide variety of services and tires
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June 2023 by Amaria Salone
My car broke down on Sunday, triple a came with two different men within 20 mins to assist. They took my car to their shop called me the next morning and let me know the issue with my car and kept me updated on the whole process the entire time, I had no worries. Upon picking up my car my stereo wasn’t working which is was prior but it was no issue though they fixed it right on the spot. I am very appreciative of everyone that helped me. I am not from this area just recently moved and I was shown great service and will be back.
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June 2023 by Brandon Raney
Had my back drum brakes replaced for $600. After service there was a great consistent squeak. I brought it back and they adjusted it for no charge. Love AAA
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June 2023 by Ellisenmary
They fixed the gear for my car. The work was done on a reasonable time. Good quality service with a 2 years warranty.
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June 2023 by Evan Goines
I live 30 minutes away and I choose to take my car here because they're so trustworthy and do such great work huge recommendation!!
