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June 2024 by Sarah Blume
I work for a dentist office and had to call in a prescription for a patient. Waited on hold for 20 minutes. This was at 3:40 pm today. Finally spoke to whoever was on staff and he was rushing me through the process right off the bat. I was trying to give him patient information and he continuously interrupted me. I finally asked to speak to someone else because he was being rude and he stated he was the only one there and that I was "wasting his time."
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June 2024 by Melissa Hallberg
When I go to a store like this, I really wish I could leave 0 stars, as it’s not deserving of a single star. The worst customer service ever. I’m not sure who was worse the cashier who was oblivious or the manager who approved our age requirement on medicine. We stood at the self check out for 10 minutes waiting for someone to approve our purchase and then, they took their extra slow paced time to help us (when I say help, that’s not an accurate description as all she had to do is scan a special card. No one was friendly, just the opposite. Rude, lazy, horrible service. Never again.
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May 2024 by Charles Schmidt (Charlie)
I just left here and was needing a photo pickup and the folks here couldn't have been nicer. The gentleman and the lady at the counter both stepped in trying to find my order when and I'll probability, it was an issue on my end as to why it didn't come through. Anyway, it was all hands on deck and the help was much appreciated.
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February 2024 by Jordan Miksch
Called the pharmacy as the mail order pharmacy I now have to get my prescriptions through requires that the current pharmacy call a help desk to give the current prescriptions. The pharmacist that answered the phone was extremely rude and condescending. Stated that “that’s not how that works”. I worked in a retail pharmacy for 3 years before my current position and understand that this is not standard, however if a patient asks for help, you help them. He then hung up without offering any other solution. I will not be going back. AVOID AT ALL COSTS.
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January 2024 by hackdog69
the worst service ever, stay on hold forever and they hang up on you..
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January 2024 by Niki Kiser
When I do check out at cbs at the cashier they were on their cellphone while working that is so rude and disrespectful
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November 2023 by Dianna Wykoff
Helpful!
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October 2023 by elizabeth cameron
The pharmacy should be avoided. Their computer system is messed up and even though I registered and signed up and already had one vaccine there, they still had a wrong phone number and address for me. I will never go back. The pharmacist (young Indian woman) didn't even come forward to talk to me.
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August 2023 by kathleen sarver
Ernie was a lot of help
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August 2023 by Robin Not Hood
Bobbie is AMAZING! Thank you for always helping me when needed! Always on time! Fabulous customer service is always given!
Also shout out to the manager Ernie! He also is fabulous!
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July 2023 by David Nguyen
Pharmacist answered my not so straightforward questions and was really helpful and friendly. He was awesome!
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December 2022 by Taurus Situations
Bobbie is AMAZING! Thank you for always helping me when needed! Always on time! Fabulous customer service is always given!Also shout out to the manager Ernie! He also is fabulous!
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October 2022 by Brent W.
I had a basket full of items to pay for and there were only self- checkouts- no humans to help. The checkout machines must have been acting wonky, because there waa a backup of confused customers. No thanks - I want to deal with people, not do someone's job for them. Left my basket full of items and walked out. I'm done with this place
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October 2022 by IC Sparkles
Bobbie is AMAZING! Thank you for always helping me when needed! Always on time! Fabulous customer service is always given!Also shout out to the manager Ernie! He also is fabulous!
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September 2022 by Lauren A.
Despite other reviews, I can tell you this CVS has the kindest, hardest working employees and management. I'm here multiple times a week and have built friendships with the wonderful people who work here.There have been times I've witnessed them being treated horribly by entitled customers. The staff (from all my experiences) has always treated them kindly and worked to resolve any issues.Gold stars all around!
