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January 2024 by Olufisayo Idowu
I went to pay my phone bill.I asked the representative (Pedro) for my receipt.Pedro refused to give me my receipt and had a huge argument about the situation.He was using profanity words been very unprofessional and rude, provoking me to retaliate.............
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December 2023 by Craig Johnson
Love it
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November 2023 by michelle chaney
I want to Thank,⭐✨AL & TIP✨⭐ for being so Awesome! Thank you for your Excellent Professional help! You were Friendly, Knowledgeable, as well as quick to solve issues and patient in helping me the day I visited your store. You are both exactly what Cricket needs so much more of!!!I have been a Cricket customer for over 15 years. Unfortunately, in the past few years my experience with Cricket as a company has been a nightmare. My visit to the Glenway store has given me hope. Again, THANK YOU AL?& TIP?!!
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October 2023 by Trina Cottman
Cricket on Genway...Al is the MAN ? he's very professional, experience and a great help.
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July 2023 by Spencer Ruch
Unfortunately this isn’t for the store I rarely go into. The one star is for Cricket as a company!!! Never had any service be turned off (electricity, prior cell phone carrier etc) exactly one minute past the due date!!! No a single damn minute grace period!!! If you want customers this is to stop. We get it you’re the low income cell phone carrier!!! We aren’t low income cause we’re lazy so stop making people feel useless by turning our service off one minute after due date!!!! Oh and one star is also for the stores not offering any upgrades or discounts on new cell phones or trade in deals!!! Every single cell carrier besides cricket offers some kind of discount/upgrade deal. No store will even help with phone issues either so again with these ignorant policies cricket is just losing current and potential future customers. I know I’m leaving once I pay my next payment!!!!
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June 2023 by Rachel Smith
Excellent, friendly, knowledgeable staff, swift service experience! Love this location!
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April 2023 by Raven Mitchell
Super helpful helped us get our phones unlocked and new service set up
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February 2023 by Brenda Henkel
We stopped in to price switching from ATT and left with cricket service . Our sales associate, AL was great!!!!
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February 2023 by Puckett Ellen
Most of the technicians are very helpful and go overboard to help me. I am one of their longest standing customers.
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January 2023 by Jessie Butschie
I took the advice of friends and switched to Cricket. I have never regretted anything more in my life.. Phones are trash customer service is even worse than the cheap phones they sell you
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January 2023 by lola akers
Very customer friendly... Very knowledgeable of products.
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January 2023 by curtis “uncle biggs” deray
I'm thinking about leaving cricket I don't know if it's the store I go to are just a messed up phone they sell but I keep on having the same problem I had three phones this year just for myself and the same thing keep on happening it won't hold a charge after 3 month or so are it will charge so slow that I got to have it on the charger all night and some of the days just to get 100% I've been with cricket for 5 years im goingtry one more time go to a new stores not the store on glenway if it happen again this time I will be leaving cricket
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November 2022 by whitehead LINDA
The cheviot, Location is fast, the guy who works the counter is very patient and helpful.
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November 2022 by Don W
Tip and Ruby were very professional and friendly. There was a service issue with Cricket Tower and they took care of me as loyal customer. I greatly appreciate great customer service it's hard to find nowadays, but I appreciate this Cricket location. Excellent Service!!!! Thanks
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November 2022 by Lisa Grause
Rubi was super polite and helpful. I had a great shopping
