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July 2022 by Amber M.
Really bad I walked outside and there flowers where dead and there stuff was not in the right spot.
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March 2021 by Shawn F.
A very large, but disjointed & confusing Walmart, this location seemed pretty well stocked, save for what I was specifically looking for. The store was a bit dirty & beaten up in spots, which made shopping a bit unappealing, but I'll live. Will make it a stop for incidentals when I'm at Jungle Jim's or other nearby shops.
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November 2020 by Bryan M.
I've been treated extremely rudely by the staff on two consecutive visits. I have a heart condition that makes it very difficult to breathe when I wear a mask. On the first occasion one employee scoffed and turned his back on me as if he did not believe me and another stated that regardless of any medical condition I either had to don a mask or leave the store. I verified with corporate that this is not Walmart policy. On my next visit a manager was very condescending as he announced quite loudly as he walked away that anyone with a medical condition should not be out in public. This degree if insensitivity and judgemental rudeness is apparently the new culture for this location.
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April 2020 by Zac S.
Ordered my wife an elliptical machine online. The website said it was in stock, so we did next day pick up. We show up mid day to ask about it. They said it wasn't there. I walked to the back of the store and it was sitting on the shelf. Stop being lazy and do your job.
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February 2020 by Heather L.
So, not really ever a fan of any Walmart, although some are definitely better than others. This one is not the greatest. It has a weird setup as far as the garden center, seasonal, toy, and pet sections of the store... which are considerably smaller than ive seen. The parking lot is a mad house at all times of day. The Customer service desk only ever seems to have one person working, and that person always seems to need someone elses approval which makes lines unreasonably long. Other sections of the store are ok, although not the most organized. Id recommend heading to Milford or Amelia for a better experience.
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November 2019 by Andrea D.
The customer service at this Auto Center is terrible! I had to call them to find out if they had finished the oil change for my car! The phone rang several times before someone finally answered and told me I'd have the call the main store phone number because she couldn't transfer me to the Auto Center. I called the Auto Center number in the first place!! Once she transferred me, someone picked up and then hung up. Finally on my second or third attempt at calling multiple department phone numbers, I was finally able to get a status on my car. I'll never use their Auto Center again and will stick with the Walmart in the Mason/Deerfield area. Much better!
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September 2019 by Andrew B.
You know..it's Walmart. See my other Walmart reviews for my rant about why I'm not a huge Walmart fan overall..I'll just quickly cover specific thoughts on this store. Ha..it's fine. I'll stop by here if I'm in the Eastgate area and need something I can't find at the mall or Meijer or..just about anywhere else in the area. I usually find it here..and for pretty cheap (but at what cost I ask you?!?!..wait no, no rant in this review..deep breathes). The employees are nice..and they are as helpful as you can expect them to be (seeing that they're getting paid WELFARE wages and have to rely on government assistance just to...no..no no no..deep breath). Anywho. Only shop at Walmart if you have to..and horses are pretty. Thank you for coming to my TED talk.
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March 2019 by Crystal O.
I tried to check in while I was there- but for some reason Wal-mart supercenters come up as pharmacy or garden center or automotive- but not the main store. It happens back home too- drives me bonkers! Any-who, I needed some odd ball things for an art date and Walmart is just easier to shop at than going to several stores! Silicone spray, glue, cups.... I also shopped for ingredients to make chicken pot pie from scratch- so my cart was full of crazy stuff! I had to hunt down certain things- they weren't in the right place or another kind was stocked in front of what was supposed to be there- the log grain rice I wanted- had a three cheese rice 6 stocked deep in front of it- even though the tag said the rice I wanted. Three other items were like that. Obviously they don't care where they stock things. I opted for self check out as there were not very many cashiers and forgot that I would get flagged for the silicone spray- so I had to wait for the supervising cashier to come over to clear me as being over 18. All in all- it was a typical Walmart- the trouble finding what I needed drove me a little crazy- so, yeah~ I have experienced better.
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December 2018 by Autumn B.
Just made a trip into the store to purchase two tablets that on the tag said $139 rang up at the register for 179 they refuse to give them to me for the correct price so that is not OK and they were behind a locked cabinet so it was not something that could've been prevented by consumer
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December 2018 by Jasmin C.
Always be fav if I must shop a Walmart. I've been to many many bad locations, I'll save that for another review lol. This one is clean, nice, and you can always get assistance if needed.
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August 2018 by Bobbi G.
Hate hate hate the way they have rearranged everything. They have made it impossible to find what I need. Usually I could be in and out in 10 mins, now it takes me at least 30 mins. On a good note - the new self check out registers they put in are amazing! I will NEVER go through a lane with their cashiers. They over stuff the bags, mix cold/frozen items with clothes. Put hamburger meat with my tissues. When I asked them to not do those things and to not pack my bags so heavy they give me attitude and tell me they have to conserve on bags! Wtf, I am spending MY money, those items are mine and isn't the customer supposed to be right? I have been a loyal Walmart customer for YEARS but it's looking like things will be changing soon.
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April 2018 by Janine J.
One of the cleanest & friendliest Wal-Marts I've been to! Great prices. The quality of good produce is high. Well stocked.
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August 2017 by Dannette H.
I wish there were zero stars. I avoid this place but today I had no choice. Store is absolutely filthy and disorganized. Went in to buy an electric razor which is locked up. No customer service rep in sight. Walked all the way across store to find help. Finally got to service desk. Line too long because I am on lunch hour. I finally found 3 employees standing around talking. One walked me farther in the opposite direction to ask a cashier. Told to go back to razors and someone will come. Once she came I casually mentioned they need a call button and was treated rudely.
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October 2016 by Stephanie S.
Does Walmart even go on here and look at the reviews ?? Clearly not or else the issues would be trying to get fixed: between the extremely low staffing; there are hardly any lanes open EVER, the store is a mess, you can hardly find anything. I am actually writing this as I stand in line currently at the pharmacy. It has been 15 min of me just standing here to get my prescription. I am so baffled it's even still open and running. I have been in nice walmarts before and this is literally one of the worst, it could be such a busy thriving business if someone would actually take action to bring it to its potential .
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October 2016 by Sarah B.
This place is a joke. While doing stocking you can hardly manage your way through the store with a cart and to top it off tonight, there were only two self checkouts open and one lane open with the light on but no one was there because she had to walk over and work the service center... apparently you guys need to get more employees
