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March 2024 by Jim Malone
As always, friendly helpful staff
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March 2023 by José Miguel escaño perez
Fast and convenient
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December 2022 by Sanjay Mohite
i needed a avg balance statement of my checking account so i called the branch, i told my requirement and importance from USCIS point of view, also i have a fractured foot so cannot go to the branch, instead of hearing me full the lady insisted on coming to the branch , i asked her to hear me out and shut up , see was citing some security issue, i said you take all my details and how does Avg balance cause any security issue ??? she disconnected the phone , what a lousy service.
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October 2022 by Jacinta Antwi
Had no issues with making and receiving transactions ..
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January 2022 by lewis ceo
I love the service and the managers I'm grateful for all the help that was offered to me offered to me when I joined this bank I look forward to many long years of service And help with my financial planning.
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May 2021 by Mirror Jack (Mirror Jack)
So avoid this place if you need to use their ATM. First time I come by and it doesn't give out cash. Here I thought that was the main purpose. Move forward several weeks and I think oh they have to have it fixed by now. Yeah they have a guy repairing I guess. The reason I say I guess is because he takes parts out. Looks at them spins it around puts it back. Shakes head take same part back out. Spins it and puts back. So yeah. I'd say it's time for a new one if the repair guy is even at a loss for the ancient tech you got.In side looks nice from the outside lol.
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April 2021 by Mirror Jack
So avoid this place if you need to use their ATM. First time I come by and it doesn't give out cash. Here I thought that was the main purpose. Move forward several weeks and I think oh they have to have it fixed by now. Yeah they have a guy repairing I guess. The reason I say I guess is because he takes parts out. Looks at them spins it around puts it back. Shakes head take same part back out. Spins it and puts back. So yeah. I'd say it's time for a new one if the repair guy is even at a loss for the ancient tech you got.In side looks nice from the outside lol.
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September 2020 by Richard Powell
Another high quality banking service provider in another Ohio City
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September 2020 by Elisa J
Never answer the phone...EVER!!
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July 2020 by Jenna Denson
Called this branch yesterday to inquire about another branch on the other side of town to see if and when they will reopen. I spoke with Jordan who went above and beyond calling the manager of that location to give me a precise answer! I ended up needing service today and went to tri county, as I was in the area. The staff were all amazing but BIG shout out to Jordan! Will be back to this branch.
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November 2019 by Bbearhug Thomas
It is always something different with Chase. Every time I need to deal with a person they have different standards for how things are handled.
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October 2019 by Evan Lawrence
Very friendly, and great customer service!
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October 2019 by Malina Ran
Staff are super incompetent at this location. As a Chase customer I should be able to withdraw money from any card without a fee if I go inside the branch. I occasionally withdraw/transfer money from my HSA card into my Chase account and doing it at an ATM charges me a fee. Every other location gladly does it for me save this location.
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September 2019 by Malick Guisse
Overall terrible service!
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August 2019 by Marinel Ramirez
I had the best customer service at this location yesterday. Evett really helped us with a problem we had and their system was down and she still was able to do it from her side. Excellent service!
