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December 2023 by anthony hearston
Today is november 28 2023 I called up there exactly at 5:40 pm To ask how much my balance is due and when it needed to be paid. He told me to hold one so which I did? I was on hold all the way until 6 o'clock, which they came back to the phone and hung up and then refused to answer the phone. After having me on, hold for more than 20 minutes, very disrespectful.
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August 2023 by Arron Potter
They said they accepted (buy) fax machine online and in person they said they didn't so call first before bringing anything in
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July 2023 by Virginia Cowans
Absolutely love this pawn shop Aaron Kate and Jen are always so nice and the customer service is always great this is the only pawn shop me and my family have used for years we refuse to go anyplace else we love all the staff here
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July 2023 by Kacey Roper
Katye was very friendly and helped me out a lot
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February 2023 by Rrocket
I was in a tough spot needed some money, i pawned a stihl 661 chainsaw and a 261, both about brand new, about 2000$ worth of chainsaws, all they would give me towards them for pawn was $250, I made a monthly payment, and when I called to go pick them up, they said that they think they had been forfeited. I said I never received notice in the mail and which I did not because I have every piece of mail that I’ve received for the past six months, they also said they called I may have missed the call but regardless, there was no notice sent in the mail and they said they had sold my chainsaws within less than a week and I will bet you they got a pretty, friggin penny for them also, givin the fact they only gave me 250$ one would think they would of been a bit more Lenient since I did make the first payment thinking something may of been wrong, the place is a dump, complete rip-off so don’t do it, stay clear of all pawn shops if possible in my opinion and certainly this place Colrein Ohio location.
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December 2022 by Daniero Bigham
Rip off they don’t even give you far price on things and the prices for speakers why am I getting 5 dollars for every speaker that’s ridiculous
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May 2022 by Mrs.Brandi Boyd
I really hate that they don't take a lot of stuff but I might also try to take my baby daughter swing in her bouncer it to the pawn shop to see what they give me but if they want take it then I'll just keep putting it on Facebook for 202 I find somebody that's pregnant with a little girl and see if they have buy from me for 200 because it's it's a set
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March 2022 by Cristopher Theobald
I pawned my firearm and when I went to get it back the manager kept my ID. I went in on March 3rd. Today is March 14th and I still don't have it. I called around and every place told Me the law is 72 hours or 5 business days apparently. When I mentioned this to the manager she hung up on me. I wonder how long she'll keep my firearm for. I have a clean record. I already passed a check at another store. This is ridiculous.
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June 2021 by Kenny Taylor
Used to be one of the top pawn places in the city. Due to poor management, new practices and policies, vagueness and lack of customet service now it is sadly gone downhill. Barely any merchandise even kept in store, little options when pawning, and a hassle that ends up uneven if just wanting a loan. No more corporate office and ask for a manager and you may get a generic number that goes straight to voicemail. Horrible haggling, unfair prices, bad attitudes. Very little positive to still say about this place. And been with em over 10 years. Not anymore.
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June 2021 by Mrs Bell (Mrs. Bell)
I enjoyed the customer service experience and the knowledge of the sale representatives were beyond helpful. I am in love with my necklace. I will definitely return for the selection.
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January 2021 by Dark Gaming
Clean place. Many items to choose from. Decent prices but they don't give much on pawned items. I would say probably better than average tho and better than any other I'm aware of. Employees are pretty friendly. It's worth checking out for yourself for sure.
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August 2020 by KILLAPUG
It’s very nice service and nice items!
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April 2020 by Cameron Hurston
Can you sell or pawn your headphones here like air pods or beats
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January 2020 by Katye Saylor
Staff is very friendly and helpful. Have a great jewlery selection. Even had the ring i purchased sized. Thank you for all the help
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January 2020 by Jesse Warren
This locations manager is very firm and comes off as rude to alot of people including myself and my wife. It seems as if you are a burden to her or her day. However other employees at this location are very helpful and knowledgeable. I'm sure they got a ton of bad reviews from people they did not provide a pawn or loan to. Toya always takes care of me when I am in store. The location has higher prices than most of the other stores and is not as flexible on price.
