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September 2024 by Jennifer Neiner
Great job washing the outside, cleaning the windows and sweeping the floor mats. I'm deducting a star because they missed a French fry and some leaf bits that were quite visible around the driver's seat and console. (I just swept the car the other day.)
Don't expect to get a detail job for the price of a hand wash. They don't wipe down the doors, cup holders, etc. For what you pay, they do a great job washing, sweeping and cleaning the windows.
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July 2024 by Mandy Dickson
I love this place. They're so friendly and always do an amazing job. Very affordable and always happy with the results!
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July 2024 by Michael Arndt
Do not trust. I needed to wash a car part so before beginning the repair I went to the front desk and asked 3 different people if this would be okay. I explained the job and showed pictures - all three agreed so I tore down my car to get the part rendering it undrivable in the process.
I then took the part over to the counter to pay and start the cleaning. The owner asked what I was doing and after explaining she said "I don't allow that." I explained that three of her employees had given the okay "I don't care. I won't allow you to clean that." I explained that my car was no longer drivable because I took her employees at their word "that's not my problem".
The point? I will get this solved one way or another, it's the attitude that matters. As long as things go well you'll be fine, but if something goes wrong, if you need help, customer service or anything else beyond what a robot car wash can do you're in for a nasty surprise. Because if they don't feel any responsibility for their employees actions and if they don't care if their actions leave you stranded 8 hours from home, how much interest do you think they will have in your concerns?
I now have to find some other way to clean out the intake air assembly and go limp the car back to the hotel to pick up my wife and 10 year old daughter. This is going to be an exciting ride back to home in VA...
(In response to below)
As the owner, you were informed that your employees had made high stakes promises to a customer, apparently without telling you. At no point did you ask any of the staff what happened, leading me to believe their actions and consequences for others didn't really matter to you.
We could have run a hose out of the bay, I could have gotten a bucket to wash it in, we could have used compressed air alone: there were lots of potential fixes. The reason I wrote this up was because when a customer really needed your car wash you actively intervened to do harm after a deal had already been made.
Fortunately the vast majority of customers come for a simple car wash and this won't matter to them, but I had the misfortune to be reliant on your morality. This is simply fair warning for others as even days later you still believe you did the right thing.
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July 2024 by Bobby Hibachi
I've been going there for as long as I can remember for exterior and interior car washes. Family owned, priced fairly, customer friendly and they do a great job of vacuuming and other interior detail work plus exterior wash as part of The Works package.
Also, if your not pleased, they'll fix it.
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July 2024 by Bek night
Fast and clean
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July 2024 by Melinda
It's great to know there is still a full service car wash, inside and out. Very satisfied with the quality of work...very shiny car and tire shine. Definitely will be visiting frequently.
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June 2024 by Di Miller
Spouse took our Subaru there a few weeks ago to get a year's worth of interior adventures including sand, dirt and food dreck vacuumed out and wiped down. They did a great job! (It doesn't hurt to tip the vacuum people separately when you bring them a mess like we had). He chose the top wash for the outside and the guy that dried it did a great job. The windows were spotless inside and out. We headed south to the beach thru some torrential rain and were impressed with the RainX coating they use. It really helped visibility. We'll definitely be back!
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May 2024 by Sherry
Very satisfied with the quality of the full service wash. Try the Super Works, tire shine and ceramic glaze included. You will be impressed with the end result...shiny tires and shiny car
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April 2024 by belinda johnson
Best job in town!
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March 2024 by Skip Thole
Great people and a full service detail is like getting a brand new car back.
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January 2024 by Claire
Finally, found a full service car wash in Symmes Township that does an excellent job cleaning the inside and will hand dry the outside. Prices are very competitive with other drive through facilities. Good find!!!!!
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November 2023 by Diana
Very impressed with the quality of work, inside and outside. Staff appears to be very well trained and have been long term employees. I'll be back.
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November 2023 by Terra
Very impressed with the quality of work and especially thrilled it's a full service wash. The employees are friendly and take pride in their work. Highly recommended
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September 2023 by Michael Nippert
I had an interior detail done to my car. I'm very happy with the result. They told me that they won everecostomer. Satisfied satisfied with the work that they do.
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August 2023 by deep usa
Even after getting the top end cleaning service, the car was not fully clean. Did not wipe the interiors properly and exterior soap marks are still visible. I’m not satisfied with the service. I thought of purchasing $100 package but good that I did not go for it.
