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November 2024 by Annette Nienajadly
Advertised 50% off, but only found a few things at 50% off
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November 2024 by AL M
Guy at the register name Tyson took care of me today and he was very nice and helpful
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October 2024 by javier alvarado
I recommend it, excellent discounts, take advantage
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September 2024 by Samantha Hite
I have been dealing with a return process for over two months with corporate...so I called the store today after finally getting the approval. Jacob was so unbelievably kind, caring, and so helpful! I got to the store to return two recliners and do an exchange. He made phone calls on my behalf, and handled my entire visit with respect. I thanked him over and over for being so kind and helpful, I just don't think that was enough. He honestly was so wonderful to work with and made this entire process a breeze on my part. So, Jacob, thank you again so incredibly much for being so kind and helpful!!! You deserve a raise, I I pray that the company and your co workers know how wonderful you are!!!!
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August 2024 by Scott Terino
Worst experience ever with buying furniture for delivery. Big lots hasn’t processed any payment so they wouldn’t release the couch to the delivery people, who were there to pick it up. I then leave work go down there and talk with a manager and get another delivery scheduled to bring the couch. That delivery magically got canceled and we still have no couch in our home. We had to remove the couch the night prior to be picked up on our garbage day. This is why it was ordered Monday and scheduled to deliver Friday so we can plan around it. Highly upset with the entire run around and my wife having to break away from work numerous times to try and deal with this. Upon calling the store and speaking with a manager (really wish I would have gotten his name). His cowardly response instead of trying to help was “I suggest you find someone to come and get it”. Then proceeded to hang up the phone. He should be fired as a manager for his actions and behavior towards my wife. I have been in customer service for years and have dealt with issues like this all the time and try to do my best to make it right. This manager is a waste of time. Keep hiring winners big lots!
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April 2024 by Ed Schlegel
They had many things that I was interested in and bought my choice. The people there were ready to help if you had a question.
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March 2024 by Greg Weaver
Never been here and probably never will, after using their site. All I wanted to do was check if an item was available but the site barely works at all.
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February 2024 by Glenda Gabbard
A wonderful place to browse there reasonable. An lots of stuff
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January 2024 by Scott Poling
A lot more furniture options than I remembered from the past. New hours posted on door, but website was not matching so i showed up to first location that was closed.
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January 2024 by rick greenberg
Some junk. Some goodies. All at a discount.
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January 2024 by C Stultzy
Very nice folks work there
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January 2024 by Steve Wiles
Love Big Lots but this year was really short on outside Christmas decor except lights. It's still one of our favorite stores
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December 2023 by Greg Louis
Great place to take the kids ; they always have some hidden gems.
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November 2023 by Karri Willoughby
Very big, nice, clean, store. Staff was friendly and they carried stuff I haven't seen at other big lots.
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November 2023 by Dave Parry
The guy who helped us was good
