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August 2024 by Jeff Lewis
Friendly service!
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July 2024 by Leanne Moorman
You have a bait and switch 10% discount if I ordered the 3 batteries online. Each battery was almost $500 and 10% off would be $50. Your 10% discount is capped at $30. So you flat out lie to people. I found another of your discounts for Seniors at 30% off and your store clerk found it in his computer. It too is capped at $30. Good business practice is not to lie to your customers.
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June 2024 by Andrew Callahan
Thank You all for your great help i went in there for Pella Window and Doors to get lights for our Pella showroom and they were fantastic in helping thank you Team.
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April 2024 by tsvika silberberg
To the owner of the store
I had a negative experience in your store however, I do not wish to post a bad review but rather I would like to talk to you.
How can I do that?
I received your response to speak directly to the store manager. Will you please provide me with the store manager's name?
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February 2024 by Josh Mullins
Bobby was extremely helpful! He was able to get my watch battery replaced. He was extremely patient with another customer and helped solved their problem.
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December 2023 by Paul Henskens
We had bought two Deep Cycle AGM batteries for our RV when we were on the road in Austin TX back in April of 23. When we went to winterize the RV and place the batteries on a trickle charger, one of them came up with a short error. I took the one battery to my local store and they tested it, confirmed it was bad and had another matching battery from another store delivered in the after noon. I was able to drop off and pick up a new battery on the same day at nor cost with the warranty. Great warranty and customer service. Thank you batteries plus!. I also love that I can bring all my old light bulbs etc there to be recycled. Another plus!!
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October 2023 by grateful amateur
I stopped doing business with the West Chester store because they were totally useless. This store is even worse. They will make promises to you which they forget as soon as you leave the store. Never make a schedule assuming these losers are going to do anything for you.
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October 2023 by Mark Thompson
Excellent customer service. We found two marine batteries at the Colrain store, and they offered to drive them to the fields Ertl store, which was closer to us and did so the next day which was perfect for a schedule. When we went in to pick them up, we also asked them to re-program a key fob. The dealer quoted $138, they were $70. When he looked at the key fob, he was able to use a creative solution to make our set up work without having to reprogram, saving us $70. Very happy.
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August 2023 by All-Test & Electric Switchgear
Service is always great!!!
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August 2023 by Ben Sage
Great selection of lightbulbs and batteries.
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August 2023 by P.J. Hughes
Ask for Robert... He is great
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August 2023 by James Shepard
Quick service
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July 2023 by Brian Singstock
Store messed up 2 separate motorcycle batteries. Took the first one home to see it was actively leaking battery acid. Called them and they prepped the other battery for a change out. This one seemed okay so I installed it only for the battery to put a small hole in my BMW battery box and drip a 2 foot circle of battery acid onto my cement floor within 15 minutes. Now I'm really getting tired of driving to the store to change out batteries, but they don't even have a replacement. There is one 9 miles away but they tell me it might be Tuesday before they get that one, it's Thursday at this point. I tell them that is terrible customer service and they don't budge, don't offer to pick it up or make any kind of accomodations. So I buy a lithium battery online and have my wife return the second battery. The employee behind the counter tells her there is nothing wrong with the battery and that it is not leaking acid. Butz the employee can't explain why the battery and the inside of the box is wet.
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May 2023 by Jodie Butterfield
Needed my phone fixed fast at the right price. I wasn’t sure where to go and just did a “phone fixes near me” google search. I called a couple places but these guys were super easy to schedule online and had great prices. They even included a coupon for my first visit. They finished my phone in under 2 hours and it was perfect. Very friendly and professional as well. Will be my go to place for fixes from now on.
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April 2023 by Leonard O
When to this store to pickup an online order. I went before confirmation that it was ready. When I got there I was informed that they did not have my item in stock. However the guy helping me was able to provide a substitute that met or exceeded what I purchased. Super friendly. Quick. And helpful!
