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July 2024 by Debra Knight
Thank you, thank you for putting a new electric cord on my 1950’s era Telechron Originality kitchen clock. The old cord had to be removed and the new one soldered in place. I highly recommend! We had bought batteries here in the past, but I’m thrilled about this repair since few places have the technician or desire to fix old electrical items.
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July 2024 by Noah Schafer
These guys were great, awesome customer service. They were more than willing to go out of their way to try and find a battery for my laptop. Despite them not having it in stock or in their system, they spent 20 minutes with me looking online and found the correct battery for me to order, THEN showed me how to install it myself and save me another trip. You don't find genuine customer service like that very often, so it deserved recognition. My new battery is installed and working great, all thanks to these gentlemen? its much appreciated yall
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April 2024 by Kasey Winterberg
If I could split my review into two I would rate the 2 gentleman at the front desk a 5 star but the phone repair man negative 5 stars. I can not begin to explain how rude this phone technician is. He was a heavy set man with a beard and bad tattoo work. Let’s just say his whole demeanor was uncalled for and unprofessional. He had nothing but rude comments and when we went to back to retrieve the phone which was not working still he rudely told us that we needed to go to the Apple Store in Kenwood, Ohio which cost another $75 when you get there. I went down to the cricket store and spoke to the polite cricket wireless manager who proceeded to help even though it’s not her problem. She got the code off the screen but we found the home button does not work. After googling and researching we found out there is only 2 ways a home button will stop working. That would be if it was a defective screen or it was not installed properly. After close examination we discovered the home button and the screen were not in line correctly. I wasted my time and my money at this place. When I took the phone back to the store the technician refused to speak to either one of us and told us to come back another day. This man is rude has no people/social skills or he is just not happy with his job. 85 bucks down the toilet. 10/10 don’t recommend.
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April 2024 by Landon Gros
Help me in my darkest hour, employees went the extra mile and still treated you with understanding. If anyone damages there phone, I recommend these guys 100%.
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January 2024 by Laura Johnson
Customer service is the best. Battery was very good.
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January 2024 by Werner Jud
Excellent experience. First purchase for automotive battery about 5 years ago from them. Second one for exact replacement was even easier. Good staff, attentive, reasonable prices.
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December 2023 by Dominique Cottrell
Came in to get my phone screen fixed. They fixed my phone, but I noticed dead pixels along the camera. Went back in and showed him, they fixed it, and I am very appreciative of their efforts to fix my phone in such a short time. THANK YOU SO MUCH!!!!!!!!
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December 2023 by Herm Harrison
I have shopped this location for a number of years and have previously given it a five star rating. Changing this to two stars, which is generous. I'd have given it one star, but perhaps the weekend staff just isn't up to snuff.Ordered a battery which was shown to be in stock, it wasn't. No big deal, inventory records aren't perfect, but when you call before driving to the store and are told the battery is there, arrive to find it isn't, and then the staff denies having received a call even when shown the call log, that's irritating.Was told the battery was unavailable to be ordered. Called a different store, they had it. Drove another 30 miles, but got the battery and was even offered assistance installing it.
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December 2023 by Anthony
Awesome price, Awesome service. What else could you ask for.
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November 2023 by Gloria Robertson
My phone would not turn on, A T & T store told me to go to this store to see if they could help. Will worked on my phone & in a few mintues he was able to get my phone turned on and I did not lose any contacts or phone numbers. I am so happy, because I am going out of town and really needed my phone. If you need help I highly recommend Will! Thank you again Will.
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November 2023 by Jacob Adams
Chris and the team at this store are rockstars and really care about taking care of their people. I went in for a simple phone repair, and ended up becoming a huge fan of the service and care i received while in the store. I was hesitant to make a costly repair for my phone at first, but it became clear right away how much pride they take in their work, and i honestly didn’t want to take my business anywhere else. Thank you guys!
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November 2023 by Dustin Allan
Employees here are fantastic. They go above and beyond to help their customers. Thank you!
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August 2023 by Mary Lucas
They got my grand daughters phone fixed !
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August 2023 by Tony Whiting
They were very helpful
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August 2023 by John Siefert
Convenient and friendly.
