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June 2024 by kim lallathin
Favorite
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June 2024 by Cynthia Basham
Friendly service, good selection. Unfortunately, it was so warm that they had fans going, but they didn't seem to be much help unless you stood in front of them.
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May 2024 by Jared Bowers
Very much worth it when they're running sales - this location always has the best customer service, though, and I appreciate that.
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April 2024 by Becky Grosse
I had to return a Wallflower refill because the top was frayed would not go into the wall plug part. They where kind rude about it because I didn't have the tag with the name of the scent. They said they would let me do it this once without the tag, Really, your product is defective and your upset at me! Redickulous!!
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March 2024 by R Webster
I love ❤️ this place ?
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March 2024 by katelyn lacey
No one would help me. I didn’t get greeted but the people behind me did. I did two laps around the store looking for a product and found an employee who just said “we don’t have that.” They didn’t offer any further help or a recommendation for a different location. Everyone there was customer avoidant. My daughter wanted a hand sanitizer and my husband wanted a room spray. We picked them out despite not having what we came for. I approached the desk and FIVE employees were behind the register. I stood there for a few minutes and waited patiently while 3 of them helped another customer download the app. The other one had her back to me while the fifth one stared at me. I kept waiting for someone to at least acknowledge me. No one did. I put my stuff down and left. I have never left a negative google review like this. I feel like it was unacceptable. This location seems like it is struggling, and I wonder if it is mismanaged. There were also boxes everywhere making it hard to shop. I’ve never had an experience like this in BBW.
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March 2024 by Suzanne Buckley
I love the candles and soaps the lotion even though they smell great dries out your skin because of the perfume or scent that's in the lotion.
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January 2024 by Kimberly Walker
I love this place ?
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January 2024 by LeAnn Nowden
Absolutely love practice and hard to sing candles healthy obsession
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January 2024 by Judith Sellmeyer
Staff extremely helpful with gifts not just bath products
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January 2024 by Queen B
I only get my body wash and lotion from bath & body works ?
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November 2023 by Linda Conrad-Dodd
Great prices the day I went. All items I was shopping for were available. Customer service was in excellent
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August 2023 by Eric White
Great store with plenty of fragrances! Sadly, they had just sold out of two of the ones I wanted. That's the only reason for 4 stars. Usually this is a 5 star establishment!!
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June 2023 by Ashley Lysaght
Location isn't the best but store was great and workers were helpful
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June 2023 by Tia Pearson
Beautiful environment, friendly service.