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May 2024 by Harley Frye
James was super helpful and informative about my car ! Definitely recommend going here for your next purchase!
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April 2024 by Kaitlyn Baker
Marvin helped me today and went above and beyond. I was in and out very quickly but he was kind enough to roll a cart outside and load my parts into my trunk, so kind. Thank you!
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March 2024 by NATHANIEL
Terrible service technicians couldn'thelp me find the part I needed. What I saw they were not too educated on vehicle repair or parts!!
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February 2024 by D. Wolff
Went in for a turn signal light for my 2004 Buick LeSabre my make and model wasn’t even in the computer system so I asked the girl to check my account since I had bought them before but my car was no longer on my account, only a old car I had. So I looked the part up on the internet to find it. So I bought them but didn’t need them so I went in today to return them. They were not that busy but only one of the four clerks could do returns and he was busy getting parts 3 of us waited about 20 minutes to get our returns done
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February 2024 by Ross Adams
I will never set foot in this or any other autozone after my last experience here. The overweight, old, white guy with glasses working that day shouldn’t be in any kind of customer service position anywhere.
Long story kind of short, I went to this and another autozone four separate times (3 here) after they told me the part I needed (but I didn’t need) wasn’t in stock (it was), then sold me a used part I had already returned.
The first employee actually helping me, a young black guy, was trying to figure out a problem on the computer caused because they had incorrectly exchanged the used part they sold me previously. Then this older guy who’d been listening in at a different register walks up interrupting us and cutting me off, asking questions I was already trying to give the answers to. I’m sure I was frustrated by the entire situation but I never once raised my voice. Nevertheless this guy starts yelling, basically telling me to shut up or he’ll just make me go to a different autozone to return it. He makes the younger guy get out of the way and after slamming on the keyboard trying to process my return (again incorrectly to make it work), he drops my change when giving me my money back so I have to pick it up off the ground. The first employee who was helping me was basically speechless the entire time except to apologize when I was leaving.
I’ve never been treated so disrespectfully at any store and the whole situation kind of had me dumbfounded. Wish I got the name of the older guy. Wish I had made a bigger deal at the time (asked to see the manager), but they had already wasted enough of my time.
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February 2024 by Calvin Duskin
Poor customer service
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February 2024 by Ericka Montgomery
Had to return my item wasn't what I needed. Went elsewhere got everything & more.
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February 2024 by Garrett Dove
This location seems to always have most parts that I need at such a convenient time. They stay open until 11pm everyday.
Im sure I will be visiting the western hills AutoZone in the future! I recommend this store.
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January 2024 by tnoe Rflob.
I like this store, they have everything you could need for your car.
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January 2024 by Allen Tapley
Good people lot of help
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January 2024 by Renee King
Great job on putting my wipers on in the freezing rain. Thank you and make sure you tip them if you have them do this for you
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December 2023 by Venita Young
The customer service was great.
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November 2023 by Robin King
My Fiance Went In To Exchange Something. I Waited In The Car.
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November 2023 by Julienne
I would like to give 0 stars as a review, but that’s not possible. I have been to this store twice and have been treated incredibly rude on both occasions. Both occasions were related to battery issues. One occasion a worker begrudgingly replaced my battery. He made it very clear he wanted nothing to do with helping me. Going as far as letting the front store door shut right in my face as I was following him out to my car AND back into the store. The other occasion, I was told they “don’t really change batteries when it’s dark out”. The worker then came out to look at my battery and when he saw corrosion on the battery he said “oh I can’t touch that battery, that’s a liability”. My battery was under a 3 year warranty and had only been in my car for 1 year and was not working properly. I was really expecting much more quality customer service to help resolve this issue. Once I realized I wouldn’t be receiving any assistance at this store, I drove the extra distance to the Harrison location. MUCH better experience!
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October 2023 by Jason Miles
Friendly, fast, great help. In and out in less than 5 minutes.
