-
January 2024 by Julie S.
The store was a clutter and took me hours of trying to find items for two bathrooms being remodeled. I finally made it to check out and the gentleman told me one of my item rang up for a penny, and that I could not purchase the item. He claimed he was the general manager, and that he could lose his job. If he sold it to me, I found the vote of and went ahead and purchased that, but I did not think that it was, good customer service considering it was the only one on the floor and I was willing to pay for it. I asked my local store in Kentucky and they seem to not know anything of the sort unfortunately I do not know what that policy is. I was extremely upset that I had to leave the store and had my heart set on what I had picked out. it was the principal and I felt like I was being denied purchasing an item that was on the floor and I should have been able to purchase it.
-
September 2023 by Brice M
Huge selection. Bit pricey compared to a lot of places (many that emphasize bargains), but definitely worth pursuing.
-
August 2023 by michelle abraham
Love this home decor place. The stock is changing regularly so always fun to go and explore what is new. Get the membership, it saves you money on the promotional items and makes returns easy. Quality is good for the items we have purchased for a reasonable price and the options are abundant.
-
August 2023 by Inferno Skilz
Anything you can think of about the interior/exterior of a house/apartment, they have it. Although I wouldn't buy furniture here honestly, there's isles to each section of a household, fake plants for those who are more of an aesthetic style.Went looking for towels & had a good few colors, I would come around another time to fully explore it & I'll update my review.
-
August 2023 by Tara Christopher
Always have fantastic things for the house! Only downside is some of them are cheaply made, but not all! Just gotta pick the good ones!
-
August 2023 by Destini Lee
I LOVE this store and can walk around for hours decorating my entire place.
-
August 2023 by Adam J Laine
Not sure how this place stays in business, been 30 times and never actually leave with anything. Saw someone leave with a lamp the other day… while 10-15 more people left with nothing. Prices are just silly for what you’re buying.
-
July 2023 by claudette brown
Oh I really love at home every time I go they have exactly what I want I will be going back soon love it
-
July 2023 by Alicia Jones
John was the store Mgr. at the Oakley branch his morning. He initially ignored my request for assistance until after I flagged him down. I informed him I needed assistance in finding an outdoor fountain for my back yard. He did show me where the fountains were. There were several Conk Fountains on the shelf. One was even out of the box for display. The products had a red sticker on it indicating it was 50% off. Thinking I had found a deal I took the large box to check out only to find the item had been discontinued and not for sale. I asked to speak to the Mgr. about the discrepancy. The same Mgr. John came up to check out. I voiced to him my disappointment that the item was still on the shelf giving the impression it was for sale. He proceeded to tell me I didn't need to have an attitude about it because "it was not that serious" I rebutted that I did not have an attitude but didn't understand why the item was on he shelf for sale. He statd I did have an attitude. (Wait am I really in an argument with a retail Mgr.???)He stated that he had not had a chance to scan and remove the item. He was very nasty and told me to feel free to report this issue if I wanted to. This incident occurred at 11:00 a.m. in the morning. He must of got up on he wrong side of the bed. This interaction left me feeling upset and disrespected and set the tone for my day!
-
May 2023 by Lexi Engle
I ordered a rug online & picked up in store. I was greeted by a very unprofessional/rude woman at the pickup desk who cut me off mid sentence to ask for my last name…. Then she told me to stand and wait for my order. I waited for 5 minutes before she radioed to the back again about my order. It took 13 minutes total for someone to bring the rug out to me (her name was lauren & she was actually helpful). It would have almost been faster for me to go get it myself in the store & checkout rather than do order pickup. I’ll add that the store was NOT busy. I also probably would have shopped around more in store, but the woman at the pickup desk was also the person checking people out & I didn’t want to have to deal with her again.
-
April 2023 by Fyendi Ashenrad
??I visit At Home 2-3 times a year and it's usually worth it. However, you must be willing to use at least an hour of your free time. Like any other store, you may or may not find what you need but it's quite likely that you'll find something that you want & must have. If you take time to look around the store.♥ ?? Since 1996 I've been collecting elegant Afrikan figurines & art (over 60 pieces) which are displayed through my home. In the photo you'll find 2 beautiful items that recently made the cut ( a golden-bronze colored giraffe & a blingy, silver colored elephant).??They're nice additions to my curio cabinet. I also found a handsome wall hanging ? for the guest room.So, check them out. You never know till you look. ??♀️
-
April 2023 by Brandon Cook
Best interior decorating store in area. I do wish their frame selection was better tho
-
February 2023 by Ellen Dempsey
Clean, quiet store with lots of inventoryOlder female cashier was very rude and shaming me for trying to use a coupon on my large purchase.
-
February 2023 by Billy Scott
Huge store with many home decor choices. Skimpy crew (not very helpful and sort of unprofessional meaning they could use some customer service/etiquette training. But this is understood given the parking lot was quite empty. It's a necessary store for our area ... not sure if it will last as a business model.
-
January 2023 by Mercy Daniel
Jordan was so helpful! I don't shop at At Home often, and he made my entire shopping experience great. I also don't leave a lot of reviews, but he was so helpful and I wanted to say something.