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“Ian was amazing at the Colerain location I had a very hectic week and hectic move and needed a new fridge and was looking for a dining table he was able to make it work out for me. I was able to get the fridge I wanted and didn't have to downgrade. Thank you Ian ?”
“Howard’s Kitchen Studio was recommended to us as we began our kitchen remodeling project and the team at Howard’s was a pleasure to work with. As we were making our selections and considering all the options during multiple visits, Mark and his team patiently provided guidance and direction. When the renovation work began, the install team of Paul and Logan were outstanding! They were prompt, clean, professional and extremely meticulous in their work. In addition, they responded to all of our questions and presented some creative options along the way that we did not previously consider. We especially appreciate their craftsmanship during the installation of our Rookwood Pottery backsplash which has become the centerpiece of our new kitchen. We wholeheartedly recommend Howard’s Kitchen Studio and the installation team of Paul and Logan to anyone who is considering a kitchen renovation project!”
“Straight-forward experience for a new furnace and air conditioner. I was pleased that the installation date was sooner than I had expected. Corey and Adam were punctual and were very professional. They took the time to answer my questions and to explain the process of the Installation. I am very pleased with my experience with them and Recker and Boerger.”
“Our old fridge died last Friday night, we selected and bought a new one on Saturday, and it was delivered and running on Wednesday. Great support in store from Dustin and Brent and superb service from our delivery guys (they had to remove doors on both units to maneuver the entrance). Really appreciated easily talking to live humans in person and on the phone throughout the process. Thank you!”
12 - 6PM
5375 Ridge Ave, Cincinnati
Appliances
“First of all I just want to say that I was very impressed on the service I was given by this location on ridge ave. The Store manager “Nick” was very helpful and made sure to answer all the questions I had. He even helped me find the furniture I needed that was around my budget ! Highly recommend ! And will be coming back and sending family and friends here !!!”
“I've taken my Janome to Kramer's twice now. The first time they repaired and returned my machine quicker that promised, and the second time fit a quick fix into their busy schedule, while making it clear I could end up at the back of the service line if my problem required anything labor-intensive. Erin was sweet and professional about managing expectations, and my last problem was solved in less than 15 minutes!”
“I would like to commend Will, a member of the management team at the Home Depot store #3822 Glenway Avenue Cincinnati 45211. I can't say that the day has gone flawlessly but he and his team have worked really hard on the details to make sure our larger than normal order was filled and delivered expeditiously. I would also like to acknowledge all the hard work and the extra effort put in (over the weekend) by Brittany (IT is her specialty) and over the past week by Fran (Pro-Desk rep). Please know that we noticed and appreciate all of your efforts!”
“After looking for a new dishwasher online at Best Buy and Home Depot, I checked out R&B and saved almost $200. I was able to complete my hassle-free purchase on the phone w/my sales rep, Dave S, who provided stellar service. Dave was very responsive re: helping me reschedule my installation as well as set up a follow up service call. The installation team was friendly, efficient and respectful. I look forward to using R&B for my future appliance needs. Thank you!”
“Went in looking for a very specific item. Online said it was available in store. Couldn't find said item and asked an associate, very helpful young lady who took me right to it. Will definitely return!”
“Had a great experience working with Ryan to purchase a new mattress! He was very kind, professional, not pushy at all and knowledgeable.James was also very helpful overall with customer service for getting my pickup date scheduled and just an overall professional and nice guy.”
8AM - 8PM
6300 Glenway Ave, Cincinnati
Appliances
“I love this store, they have everything I need. They are knowledgeable, and quick to fulfill any problem. My go to store for any home DIY from small jobs to large.”
“What a great place to buy a used appliance! I've bought several here over the years and they always work great, are a clean as a new appliance, and delivered promptly. The delivery crew is are great and friendly folks who are extremely diligent and careful with the deliveries. I would never buy a new appliance (which typically break down after a few years) when I could have an older, reliable appliance that will give me years of service.”
“Ferguson helped me with some hard to find pipe for a home project. After receiving the delivery I realized a made a mistake on the diameter of pipe I needed. They worked with me to exchange for the correct size, including pickup of the old and delivery of the new. Great customer service is all too uncommon these days, but much appreciated.”
“My fingers have survived training 4 boys through the kids club building projects. First Saturday of the month. Bring your own needle nose pliers for those short nails and you might keep yours from being black!”
“This location has it all! We were addressed by multiple staff to see if we needed any help and we were only there for 15 or 20 minutes. My husband placed an online order and it was available a half an hour after the store opened. Great experience.”
“Best experience ive ever had at a furniture store. The employees were very knowlegdable and helped me find exactly what I wanted and what worked for me and my family. The GM James was so great he has outstanding customer service and truley cares about his customers. Everything was delivered day and time they said it would be the delivery guys were so professional and set everything up for me and made sure I was completely satisfied before they left. I will definitely be returning for all of my furniture needs. High recommend!!!”
“Super helpful. Super knowledgeable. Very friendly. Fantastic use of a small space full of kitchen appliances. A little hard to find but I learned so much about the appliances that I was considering that I have now redirected my energies towards an entirely new line of kitchen appliances because I now know better. Haven't purchased yet but I definitely will be buying from this group.”
“Shopping for a mattress can be difficult, but not with these guys. They made the process so simplistic, while providing amazing customer service. 10/10 recommend”
“it's the best Home Depot in Cincinnati! the staff is knowledgeable, friendly and professional. I normally have my dog who is very well behavedwith me and even a few employees remember him by name. To me that's huge WOW! If something is not in stock the service desk is always very helpful. I have been going to this Home Depot for a long time. So long, I still remember when this was a 24hr a day Home Depot. I've maybe encountered less than 5 employees in all those years that just weren't a typical Home Depot employee. Hats off to the great staff that make me loyal to HD.”
8AM - 8PM
3461 Joseph Rd, Cincinnati
Appliances
“I rented a chainsaw and I just want to say have a lot of patience if you rent one they are very persnickety but the guys that work in this department are very good and also very helpful and they have the patience of Job. I will definitely rent from here again.”
“The parts took forever to come in, then one ended up being faulty but that is no fault of their own! Tim had to make numerous trips to Kentucky and he still remained completely professional and absolutely wonderful to work with even though my store is a little out of the way. I couldn't be more grateful for Tim and this company saving my pan press!”
“The store was conveniently located and there was plenty of stock and the sales people while giving me my space at the beginning came over quickly enough. It was right about the time I started to get confused and in all honesty, I am slightly technologically challenged and they were honestly very patient and helped me to figure out what I needed in order to function without trying to sell me the most expensive thing there the ladies were great!”
8AM - 8PM
3400 Highland Ave, Cincinnati
Appliances
“I want to start out saying I typically stay away from this home depo due to lack of good employees. But with that said today I had a gentleman named Dave T in plumbing actually come up to me and asked if I needed help. I never had this at this store before. This gentleman was very helpful with every question.”
“They had what I needed. Which this time was a cardboard box with odd dimensions so that was nice but they've always had what I need at this location. Plus I didn't have any employees walking up to me every 5 minutes asking if I needed any help finding something. Seriously guys first of all I'm a man of course I don't need help. Second I don't mind if I can't find something because it allows me to wander around and find 85 other things I need so please take it easy.. If I need your help rest assured I will find you and ask you. Anyway that's about it. Great job guys.”
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“EJ is the man. He was great helping me pick out a couch. Patient, friendly, and not pushy at all. He was very helpful. Huge Buckeye fan too. : ). I highly recommend Ej and Sim's.”