-
December 2024 by Dalton Hoffman
Order a fridge the order was cancelled, I was not informed of this; I called Customer service and they said the store cancelled and did not notate why. No courtesy call to inform or anything, now money is tied up in a return waiting to be processed keeping me from ordering a different fridge, completely unprofessional and unacceptable, I will highly recommend going anywhere else to get your appliances
-
October 2024 by Devyn Johnson-Tillman
The delivery company associated with them will ruin their business. They have affordable price and good quality, but not having a secured delivery timeframe for movers to drop furniture off is unsettling. The delivery company was very unorganized and even after I paid for them to set the furniture up, they said they don’t do it and left. I paid for both delivery and furniture setup, they could barely get the first job done. Luckily, Lisa and Sierra were very helpful and refunded my money back, but I did have to put my own couch together. Word of advice, if you get anything from them, be able to pick it up and set it up yourself.
-
October 2024 by Daneesha
I referred a family member (sister) to this location & she had a terrible time!!!
1. She paid IN FULL including delivery charges and unboxing. The driver didn’t unbox the couch, came late, and lied about not being able to unbox item.
2. They almost gave my sister the wrong couch.
3. The communication internally is TRASH!! Delivery drivers are unprofessional and not on time. There is no phone number even provided to communicate with drivers. Hard time getting ahold of anyone at the store.
American Freight, you’ve lost two customers. Get it together or shut down your business!!! The unprofessionalism is annoying & inconsiderate.
-
September 2024 by Jim Waltman
Wonder experience and excellent service!
-
September 2024 by Donnisha Brown
Awesome customer service and great prices! I highly recommend.
-
September 2024 by nic corbett
Made sure we were able to get everything we need, friendly and easy to deal with.
-
September 2024 by Michael Hoskins
Jeff, Lisa, and Josiah were great help great customer service helped me with everything I needed
-
September 2024 by Janet phillips
Jeff was amazing! Super personable, understanding, helpful, and knowledgeable.
-
August 2024 by Sophie Chibale
Well I had a great service with Lisa at the American freight , she's the best , please check her out
-
August 2024 by Pequisha Mercer
Jeff is a very good helpful man at the ridge American Freight location. He helped helped me and brother and I’m happy about this whole situation
-
August 2024 by Tynila Schooler
Great Customer Service 😊 Jeff was very helpful with finding me some new furniture for my new home
-
August 2024 by Rolando Paniagua
Lisa was very helpful!
-
August 2024 by Montez Greer
Jeff was amazing. He made my experience enjoyable, fast and easy. I got everything I wanted and then some. All for a great price. 10/10 recommend.
-
August 2024 by Stephanie Blakes
Great choices and prices and even better customer service! Looked all over town and found the desk and chair and dresser we needed at a great price with assembly and delivery!
-
August 2024 by Amanda Wolf
Jeffery was very helpful and friendly.
