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February 2024 by Mark G.
Nothing but the best from Alamo, from the initial visit to my home through installation can't say enough. Tim, Shawn were caring and honest from AV to TV just amazing. Surround sound, just sayin blows people away.. Thanks again..
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May 2023 by Edward A.
I've bought several sets of speakers, a couple of receivers, and a CD player over a couple of decades. Recently, a set of speakers needed warranty repair. They stand behind their stuff, and can fix a fair number of items in house ("in-house" is in Blue Ash, but it is local). Speakers repaired and back in my home system, sounding great.
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December 2022 by Michael Meyer
Best customer experience I have had in years. The owner was very informative and went out of his way to help out. Would highly recommend them to everyone. Provide a great product and service.
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January 2022 by Randy Bramos Jr.
Alamo has surpassed every expectation we have had for our Audio and Visual build for our new restaurant. Tim and his team were able to come in mid build and jump right into building a design we already had in place. Our restaurant has nearly 30 TV's and nearly 25 speakers all in multiple zones of our building. The communication was spot on, and we always felt comfortable reaching out if we needed something, Tim was always there to answer. Now that our build is complete, the customer service does not stop. We are in communication almost weekly, coming up with new ideas and other things to build our system bigger and better. We would 100% recommend Alamo, for your residential or commercial build. Thank you, guys.
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December 2021 by A Adams
I wanted the largest TV for the available space, mounted on the wall so that I could swivel it, with a sound bar attached, no wires showing, the cable, DVD and PS boxes hidden, and 1 controller.Spoke to Shawn at Alamo, no problem. He gave great advice on the best solutions, and the price wasn’t as bad as I had imagined. All the hardware arrived quickly and the 2 guys who did the install were fantastic, answering all my d*** questions, demonstrating all the new (to me) technology and even helping tidy the spaghetti tangle of wires on my wife’s work station.I highly recommend Alamo.
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December 2021 by Howie Burdick
The best in customer service and where I have been loyal through out the years based upon always making me feel special every time I visit, even when I come in to just browse!
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July 2021 by Rick Robertson
I had been lusting for a 77” LG OLED Gallery Mount TV for a number of years, so when we decided to sell our home and move to a condo, I decided the time was right. My plan was to get the best deal I could find on the internet and then install the unit myself. As I began to study the schematics for the install, I realized that I could probably benefit from some professional help.So I asked my architect who I might contact for some help on the install and he suggested Alamo.I had done some minor business with Alamo in the past, so I was comfortable approaching them for help. In discussing my situation with Shawn at Alamo, I learned that their pricing was comparable to what I could find online, so I elected to buy the set from them and to have them install it. I am so glad I did.First, they were able to help me completely re-wire my unit for both coax and Ethernet. I wanted this place to be technologically advanced, so I wanted the option of wired as well as wireless. Second, they were able to gauge the strength of my wireless signal throughout the unit and made suggestions regarding the location and number of my access points. Since I’m running Roku on all of my televisions except the LG, signal strength was paramount. They even helped me locate and install a cooling system for the AV cabinet I was having made so my equipment would not overheat.Perhaps their greatest help was the way they managed the situation when the first LG arrived with a defective panel. They simply ordered a new one and when it arrived swapped it for the defective one. That involved uninstalling the first panel and reinstalling the new one, as well as returning the former panel to the manufacturer. This is something I would have had to do myself if I had simply purchased the unit online.The icing on the cake came when LG sent me a survey and announced that my TV was on sale for a couple hundred dollars less than I had paid. More out of remorse than anything else, I forwarded the notice to Shawn not thinking that anything would come of it. He immediately called and said that because we were within 30 days of the installation on the second unit, he could get me a refund. Now that’s what I would call service.So for those of you who are simply interested in the lowest price, I would urge you to think twice and give Alamo a chance. They more than earned their keep and their technicians were knowledgeable and a treat to work with.
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January 2021 by Sheryl Harris
Shawn was great and so helpful. We are so happy with our new tv. The 2 guys who came to install it did an excellent job and answered all my questions!
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January 2021 by Dr. Paul Baker
Best customer service. Highly educated and extremely helpful.
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January 2021 by Melissa Forman
Super friendly and informative. Good prices ?
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December 2020 by Bill LaVigne
Friendly staff/organization with a wealth of knowledge.
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December 2020 by Bruce Bader
Fair price and EXCELLENT service!
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July 2020 by Dennis S.
Alamo installed a home theater project when I was having my living room remodeled. Since then I noticed cracking and intermittent loss of sound on various paid services and other media platforms. Had another vendor who was fitting an FM antenna look at it. Following problems: Electric bar was installed leaving little to no clearance for the receiver. I also have a crimped optical cable diagnosed after three hours by another vendor. When I called Alamo was advised they would have someone come by. The day of the appointment window passed. I called them again and advised that someone would come by today between 10-12. No one came. Called them back, put on hold and never responded. Poor at best. Do not waste your money.
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July 2020 by Mary Lou Evans
Alamo is the BEST - we have been using them for at least 25 years. They have installed sound systems, TVs, answered questions. I cannot even tell you how many times we have been in the store with Shawn - who answers everything so simply and patiently. In this world of changing media devices, I truly do not know what we would do without them. Recently I set up my own Roku - easy for some I am sure - but not for me. Shawn got me through it (Joe helped, too) and I think he was pretty proud of me !! The store and Shawn are awesome and the professionals that come to your home are great!!
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June 2020 by R M.
Our TV died. My first inclination, out of habit, was to go online to a major, national retailer. Then I stopped myself. I try to buy local whenever possible so I contacted Alamo Electronics. It was a great move. Cost was reasonable. Manager was fantastic and helped me choose a TV in my price range. He also made appointment to mount and install.The manager was great and the installer was just as great.Human to human interaction. Can't beat it.Fabulous business. Can't recommend highly enough.Skip the big boxes. Buy local. Buy Alamo!
