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September 2023 by Lee Deak
If you are a cross stitcher don't bother with this store because as the lady there said cross stitch is a poor person's choice of art, needlepoint costs so much more. I have done cross stitch, needlepoint, crewel, and embroidery works and am always looking for different designs and options for all of them. Never thought I would run across discrimination in the needle arts world but here it is. I felt as if I was judged from the moment I was in there due to just being in jeans and a t shirt kind of day. The constant can I help you with a undertone of watchfulness as if I was going to steal left a very bad taste for me and I will never be returning for any reason. So disappointed as I was so excited to have another option aside from big box stores or online for supplies.
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September 2023 by Virginia Osborne
Thanks so much for all your help. The staff is so knowledgeable and helpful. My canvas will be so much better because of the suggestions you made.
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September 2023 by Bethany Lowenstein
Very uncomfortable environment, and heard the employee making fun of people who cross-stitch...sorry we are not as rich as you mama..
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September 2023 by Rachelle Kirby
Fantastic!
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February 2023 by Michele Roeding
Took a beginner class Monday and had a great time! The instructor was very helpful and taught me stitches above and beyond what the class was designed to teach. I can’t wait to finish the piece and pick out my next project!
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January 2023 by M F
In April 2022, I brought in a small item to get turned into a pillow for a Christmas gift for my grandmother. It is now almost 2023 and I still have not received the pillow. Why does it take them almost a year for a simple job? And I was unable to give my grandmother a Christmas gift this year because of Absolutely Needlepoint’s extremely slow service.
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December 2022 by Virginia White
Absolutely is the correct name !!! These ladies are so helpful, no matter the questions ??
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December 2021 by Maggie Rose
My mother and I went to buy a belt and the supplies to make it. We were prepared to spend hundreds of dollars after gathering all our supplies. We happened to be dressed in our yard work clothes because had to rush up to the store. While looking for our supplies we received little to no help from the store associates. One lady actually made us feel extremely unwelcome and almost seemed to doubt that we should be making our purchase. When we went to the checkout counter, the associate looked at us, then walked away and left us standing there for 10-15 minutes without even acknowledging we were trying to check out. We eventually walked out without making any purchases. I’m very disappointed with the treatment we received and the lack of service given. I have never felt so unwelcome and blatantly disregarded. All I can assume from my experience is they did not want to wait on us due to our appearance. I would not recommend this store to my friend and family.
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December 2021 by Donna Goodman
Have used this business for years! They are always nice and always helpful!! They will order a canvas that you might be looking for.
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December 2021 by Tonya Stitches
I went looking for cross stitch but they are only needleworking. They were super nice and directed me to the nearest cross stitch shop.
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December 2021 by Theodora Hester
Great customer service experience. This is my first project. Kathy and Karen were great.
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December 2020 by J. Bender
This is the most wonderful needlepoint shop. The ladies are so helpful and kind, and they always have the best suggestions for fiber colors. The shop also stocks a fabulous selection of canvases, and if you can't find what you like, the ladies are experts when it comes to ordering for you. I always love coming into the shop, and would highly recommend!
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December 2020 by Ashley Frederick
Great store! Staff is very friendly.
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December 2020 by Mike Fisher
Lovely people.
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December 2019 by Beth Storie
Called to ask if they had a thread I needed. Shop mailed it to me at the lowest cost. So accommodating and quick. Thank you for your help.