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August 2024 by Nicole D Ward
Jessica is the best with such short notice she helped secure all of my items , and I received a free lock. She is very detailed and helpful. Definitely recommended!!
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August 2024 by Caroline Cilde-Folds
I feel if you buy something u use it and that it should not be any Description on when you can go in, use it.Do whatever you want to do even though the date says that you have to you move in on that day.Things happen.Maybe you wanna put some things in.But when you spend you should get send reno restrictions
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August 2024 by Devin Brown
Staff was really nice and helpful. They also have great deals on pricing
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August 2024 by jon
these crooks jacked the rent, month after month, and with almost zero notice. when i moved out, they kept my deposit, and refused to even acknowledge they had kept it.
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August 2024 by Terry Lee
Terrible place to do business with. Can never get in past 5 because my code doesn’t work and hasn’t worked since I had a unit here. Keep being told it’s a IT problem but yet I watch other people type their code in and it works. The guy at the front desk couldn’t care less about it. Also the unit is supposed to have air conditioning/heating but all they have is dehumidifiers. Overall this place gets 2/10. Take your business elsewhere.
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August 2024 by Dave G
Jessica was very helpful and professional positive attitude made my visit a pleasant one
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August 2024 by LinguinE
It's a good thing for the employees of this location that they heavily bot their reviews, otherwise it would be one star overall, without a doubt. I was accused by Jessica of stealing a cart before they even reviewed their own cctv footage to see that I left it IN THEIR BUILDING??? This is lawsuit territory and Jessica was being belligerent and aggressive on the phone when she realized that they had made a mistake. Also, they close their offices early so don't trust the times listed on their site or their own office door. DO NOT RENT WITH THESE PEOPLE.
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August 2024 by Yvette Gilkey
Storage space has been great service they tend to go above and beyond to help you get and find the needs of your storage space is needed the friendliness of staff there is awesome!!
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August 2024 by Taviee Taviee
Very understandable and helpful.
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August 2024 by Nic
EDIT TWO WEEKS LATER(7/29/24): it has been two weeks, my code STILL doesn’t work and I’ve NEVER been contacted. G r e a t customer service ?
I cant get into my unit after 5:00pm and I work every day until past 5:00pm so how is this useful? I had to use PTO time today to come to my unit to grab a few things and I had my bf ask the front desk about our code while I was getting my things and they said “it’s an IT problem and that’s why we leave the door open” how is that helpful for me when I work during your open times? Why am I paying full price when I can’t even access my things? Why have I seen people using their codes without issue but my code doesn’t work and it’s an “IT problem?” Make that make sense.
I will be switching out of this dump of a storage space and I HIGHLY suggest people take the time to read my review and other reviews that have even said they got into their units without the permission of the person who was paying for the unit…..none of what they do here is worth paying a single dime for, not to mention not even a week after we opened our unit they started a 50% off 3 months sale….still even with that sale though, 100% NOT WORTH IT! Go somewhere else.
7/15/2024: First of all the African American guy with the Afro is EXTREMELY RUDE he disappears for 45+ minutes right before closing, he doesn’t answer the phone he claims he always answers that’s on his hip when he is not in the office…but he doesn’t, he lied and said our gate code doesn’t work because the gates are “down” yet we watched 3 other people have NO ISSUE with opening the gate with their codes, they didn’t remove the red lock off our unit when it had been paid over 24 hours before we came to the unit, he claimed we couldn’t have a dolly/cart because it was time to close (yet two other groups of people were using them after hours [who happened to also be African American] and that was just fine….suspicious) instead he got in my face and yanked the cart from my hands when the other family was done with it and then got smart with me saying “first off these are a courtesy!” Yet any other time I’ve been here the carts just sit on the side of garage all day….but yeah okay. Screams racism and the fact that he lied (twice), got in my face, yanked anything from my hands but continued to allow another family to use the other cart but we weren’t allowed to? He is disrespectful, has a disgusting attitude, and despite the disrespect he so easily showed us, he needs to not work at a job that he feels so comfortable disappearing for nearly an hour at. How is that professional at all?
Also there is no ac in the basement units, only a dehumidifier so how exactly is that “temperature controlled,” it’s still hot in there, at least 78°+ and that’s being generous. I’m a little concerned about how that will work in the winter not that I’m planning on keeping a unit there solely due to their disrespectful “employee.”
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July 2024 by Nikkia Austin
Great all around. William knew his stuff and very polite. Jessica was amazing and very professional.
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July 2024 by skennedy13281
This place is amazing. They have a great staff, competitive pricing. I love them. I appreciate them if you choose to store with them you’re choosing a great place.
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July 2024 by Regina Thomas
the customer service 10/10!!! William was very helpful and patient answered all my questions and got me into my unit within mins. THANK YOU
Jessica was really sweet and bubbly
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July 2024 by Greg Kattmann
BE WARE DANGER BAD BUSNESS This is the biggest joke of an updated it is already a mess. there is no security the one that was here was pulled off and now wide open for all the numbs to walk in. Not able to get into unit bc store manager is off again he opens doors from 10- 6 don’t wast your money they don’t honor their advertised discounts
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July 2024 by Kira Keeling
William a Jessica are great. They are both sweet an very knowledgeable.