-
May 2024 by Donna Schlemmer
They used to have people who would zip through a trip tic telling you construction spots and places to go, now they only want to sign you up for credit card
-
March 2024 by Patti Moore
Great service
-
January 2024 by Vicki Wojtow
Nice, professional people who will help you with any get away.
-
October 2023 by Joni Tabor
Great office . Great employees
-
September 2023 by DeAsa Guice
You can’t use your membership the same day you sign up you wait until the next day and can only use a certain amount of the first day and the plan that’s $22 a month is still gonna cost you $87up front
-
August 2023 by Idris Ranford
Scammed me in buying a battery when it was my staterStill haven't heard back from anyone about my complaint ??
-
July 2023 by John Tranor
Very helpful and quick. Worth the price of the membership.
-
June 2023 by Deryl W.
Don't count on AAA for travel. We made plans for a trip to Las Vegas. We paid them in advance for the trip including trip insurance. Two days before our trip, I called them to ask for details. To my surprise we did not have plane tickets. I called the airline and they did not have us either. I went to the office and they confirmed that we did not have airline tickets. The agent offered to cancel the trip because we had insurance. I told him I wanted a full refund. He refused to give us a full refund. I told him that AAA did not have tickets for us to fly and it was not my fault. This was on a Friday and our trip was on Monday. Do not go to Northgate AAA for travel.
-
May 2023 by Jenni FC
Booked a cruise. They got everything together for the entire trip, including air fare. Just had to stop by to pick up the paperwork and tickets.
-
May 2023 by Tracey Clemons
They are always friendly and professional
-
May 2023 by Patsy Fullbeck
Big and beautiful. Buffet was wonderful and very friendly staff. We even won!
-
May 2023 by Ryan Faehr
This post is in reference to using AAA as a travel agency. We used AAA for a trip to Cancun, Mexico for my brothers wedding. Communication was lacking to say the least. My only request was a double bedroom. I emphasized this numerous times to our travel agent over the phone and on email. I was traveling with my older brother. Upon arrival to Cancun and upon checking into the Hotel, I was told that the preferred section our agent booked for us does not have provide any double beds and that they should have known that. My options were to 1) sleep on a roll away bed 2) pay another 800 bucks for an upgrade. Obviously after already paying 5k for this trip already, I’m not sleeping on a roll a way bed. I was forced to pay another 800 upon arrival. Attempts to contact the agency went straight to voicemail. Very disappointed with how everything went.
-
April 2023 by Ryan F.
This post is in reference to using AAA as a travel agency. We used AAA for a trip to Cancun, Mexico for my brothers wedding. Communication was lacking to say the least. My only request was a double bedroom. I emphasized this numerous times to our travel agent over the phone and on email. I was traveling with my older brother. Upon arrival to Cancun and upon checking into the Hotel, I was told that the preferred section our agent booked for us does not have provide any double beds and that they should have known that. My options were to 1) sleep on a roll away bed 2) pay another 800 bucks for an upgrade. Obviously after paying 5k for this trip already, I'm not sleeping on a roll a way bed. I was forced to pay another 800 upon arrival. Attempts to contact the agency went straight to voicemail. Very disappointed with how everything went.
-
April 2023 by Tammy Myers
AAA Northgate processed my annual payment. I presented my bank statement for proof. No return phone calls to resolve the issue. Someone somewhere has my $112.50 payment. Manager will not help. The worst customer service, EVER!! They are terrible DO NOT TO GO NORTHGATE AAA! I
-
April 2023 by Tammy L.
AAA Northgate processed my annual payment. I presented my bank statement for proof. I have left multiple messages with no return phone calls to resolve the issue. Someone somewhere has my $112.50 payment. Manager is no help at all!! The worst customer service, EVER!! They are terrible DO NOT TO GO NORTHGATE AAA! I
