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September 2023 by David H
Can't speak to their functionality as a travel agency from a lodging perspective, but I went in to get an International Drivers Permit (IDP) and the attendant that helped me was courteous and friendly, and made sure to ask for the location because there are two different categories for international permits.Place was clean and overall a good interaction ahead of a big trip.
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August 2023 by J NLN (NoLastName)
Very polite and customer friendly
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July 2023 by Jeff Turner
Not members bit stopped in to get an international driver's permit and the passport photo it requires. Maria was great! Fast and friendly!
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February 2023 by Monica Rich
I went on Colerain this time to renew my AAA.
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January 2023 by Dominique Solomon
Did you know you can get an international driver's licence here?
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October 2022 by Keith Kacner
Very helpful. Great advice!!
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August 2022 by Cynthia Dobbs
Sue did a wonderful job with our trip tick and reservations for lodging.
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August 2022 by Kate Nordyke
Terrible customer service. Don’t waste your time inquiring about travel options here. You are far better off booking on your own.
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July 2022 by Drew D
Very friendly staff and got a good discount for tickets. Issues with long phone tree to talk to a real person and their slow systems that require clerks to retype info manually across terminal screens.
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May 2022 by Melissa B.
My dads car broken down on Sunday May 15, he called AAA since they pay for service. This was his first time using it. They said they had no tow trucks available and would call him back. He sat in the nearly 90' heat for 4 hours with his medical conditions and he obviously didn't bring food with him because he didn't anticipate his fuel pump going on. He kept called back after 4 hours and they said there was still no available tow trucks - they don't have enough drivers. They would find one and call him back. They never did. He had to leave his car and Uber home to escape the heat. When he got home be called AAA again, they gave him the same reasoning for their lack of any kind of help. My dad ended up having to pay to have his car towed home even though he pays AAA for their services. My mon was livid, she contacted AAA and explained my dads health issues and explained that AAA is paid for a service they obviously cannot provide. They said they would reimburse the tow but what good does that do when he spent literal hours waiting on a service that he paid for to cone through. My advice, add towing to your insurance and cancel AAA, do not wait for an unexpected situation to leave you in a bad situation because AAA is unreliable.
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April 2022 by Doris Boaz
Knowledgeable staff. Got maps and had pictures taken for passports. Very efficient.
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March 2022 by Donna Levine
Sue was great! She was friendly, quick and efficient!
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January 2022 by Average Joe
Walked in and the two ladies up front were very nonchalant like they weren’t even at work! Mono tone and one was eating soup in a bowl from home at the front desk. The other was an older lady with bad customer service and extremely slow. I only came in to pick up Amazon items! This took 20 minutes if not more. The older lady said “I cant let you take those until I have them counted for in the system”. This was after I waited at the desk for 20 minutes while she tried to scan things or punch numbers in. She never told me what was going on or sorry this is taking so long. I was legitimately confused at what was going on over Amazon returns! Then the lady eating her soup finished and decided to take over and was able to get me out in 5 minutes. Ridiculous! DO NOT PICK UP AMAZON ITEMS FROM HERE!!!!
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December 2021 by Kathy T
Great service and always have a little bit of extra information!
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November 2021 by Jim Colborn
Great people, always helpful
