1-800-PACK-RAT is a portable storage container and moving company in Cincinnati, OH, that offers flexible options for on-site storage, warehouse storage, local moving, and long-distance moving. Customers have praised the professionalism and courtesy of the staff, particularly noting the helpfulness of Steven and Zack, who provided clear information and addressed concerns effectively. The delivery and drop-off process has been described as flawless, with skilled drivers ensuring the containers are placed correctly. However, some reviews highlighted issues with communication between dispatchers and drivers, and concerns over unexpected fees in quotes. Despite these challenges, many customers expressed a willingness to use the service again, appreciating the overall experience.
Bill was excellent! He put the container exactly where I wanted it.
June 2025
Top notch service. I believe my driver’s name was Steven, and he was great. Friendly and helpful; I had some questions on contents that he cleared up, and he was great at dropping the container off, picking it up and moving it (in a monsoon, no less).
May 2025
Steven was extremely personable and professional. He gave us all the info we needed and put our minds at ease since we've never used container storage before. Great experience!
