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March 2024 by Josh Corcoran
Great job
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March 2024 by Terry Bellaw
They are very efficient and friendly. They go above and beyond to help you and to make your day better.
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February 2024 by Thomas Rohn
they do not answer the phone!had to drive all the way there for a quick question.when I experienced identity theft... they did not help.I was taken for almost 2k !
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February 2024 by Paula Hildebrand
The girls have been helpful.
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February 2024 by Devin White
They are pretty great ?
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December 2023 by Jason Allie
This isn't as much about the local branch as is the entire bank as a whole. On 7 DEC 2023, I noticed suspicious charges on my account. Called as soon as they opened on the 8th. I was told I couldn't dispute this charge because it "was still pending". When I asked if I could place a hold on my account to prevent any future fraudulent activity, I was told I had to do it through the app. They could not at the branch. Morning of the 9th I wake up to an empty account and more charges. Again, told I couldn't dispute them till they cleared.Here's the kicker, when I tried to put a hold on my account, wasn't able to. Went into the branch where a teller argued with me that the charges from my account were made "by her (pointing to my girlfriend) and are legit" she then interrupted me when I said there is no way those charges came from her card as her debit card is with another bank. She said "I assure you that you're wife made these charges and you should have a talk with her" I then informed her " That would be impossible since my wife passed in Feb of 2022 so I promise, she did not make those purchases" my late wife's debit card was supposedly canceled in March of last year. It was not. She was supposed to be removed from the account after taking her death certificate in... she was not.This bank does not seem to care about its customers or the security of thier money. A call yesterday led me to find out the bank tried to clear multiple purchases AFTER I CANCELED THE CARD, which I was informed could still be processed once funds are available. Well, there will be no more of my funds deposited into this account. If and when this is finally taken care of, I am taking my money and changing banks after 13 years. Woodforest has become a joke and I don't find humor in my money not being secure.
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November 2023 by Frankie Scott
Staff is professional, nice,and always gets me in and out in a timely manner,I would recommend this branch to anyone
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July 2023 by James Garrett
The staff were very nice I have autism and was working on getting my own apartment and they made sure to let me know scammers hide under rocks everywhere and to be carefull where my money goes over all had a good visit to the bank
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June 2023 by Gabriella Stell
I will not be coming back until Mahle Mitchell gets fired. Everyone else there deserves a promotion more than she and her entitled self does. She does nothing besides sit at her computer desk and talk and roll her eyes at everyone. She is the laziest person I have ever seen and she doesnt even do her job right. If I see her still in that bank in August, Im calling the police
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June 2023 by puppsy girlia
I'm never coming here ever again till they learn how to hire the right people. This place is a fricking joke and I will spread it to the whole world if I have to. They only hire lazy people with attitudes and give the promotions to the laziest with the most attitude out of the few. Learn how to hire actual workers and not give promotions to the worst people ever instead of the most attitudey people ever. I will come back if these people get fired, but you will never see me back with Christie King and Mahle Mitchell in there
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January 2023 by Donald Womble
Come in on 12/23/22 the 2 women act like i wasn't even there
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September 2022 by william Sanford
All the employees have excellent service and prompt services.
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August 2022 by Nickie Romans
You never can get ANYONE to answer thr phone. And when you are in walmart shopping all the employees at woodforest are just standing around. It is a joke
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May 2022 by Devann Alter
Everyone who works here is so kind and helpful, wonderful customer service. Super friendly people, I truly love them!
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February 2022 by Lindsey Liebe
The workers there are a joke. They are rude and it's really none of their business as to why we can't print our own statements. You guys should hire better bank tellers and not lousy ones. This is the worse bank ever.