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March 2024 by Ashly Holton
Very fast, friendly & was able to help us out of a fault we did ourselves fairly easily!
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March 2024 by Rebecca Barnhart
Joscelyn prepared my taxes for the past two years, and I’ve paid nearly $4k each year. I did not owe this and she did not even try to help me. I’ve gone to another location and it is being fixed this year. I would not recommend Joscelyn and suggest that she should at least be friendly with her clients.
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March 2024 by Steve Demint
Great friendly service, in & out in no time.
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March 2024 by Lauren Jasso
Busy single mom approved! Fast and easy definitely worth it.
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March 2023 by Ethan Moore
Today I did my '22 taxes to find out a mistake had been made on my '21 taxes. My tax preparer for '21, Harry Arnold, had not claimed my 401k disaster tax deferment he had held up for a week last year to figure out how to file. Joscelyn white wood, my '22 tax preparer, found this mistake filed an amendment and made this sound like no big deal(180 dollar difference). However when I return with completed and signed paperwork for '22(wife's signatures), the receptionist tells me I have MORE paperwork from joscelyn and sends me home with no information no instructions. Come to find out I'm being instructed to mail $8k to state and federal because of the '21 tax error. After a short game of telephone between the receptionist and the bridge street office I eventually go to bridge street to confirm this is correct. I met by Zach andre, who does confirm that I owe $8k, repeatedly remarks THAT I HAVE filled out the taxes wrong and that despite getting it every single year I did not get the piece of mind, that would cover a portion of THIER mistake. Whe. Asked if I have any other recourse, I am told and I quote "you could not file it and hope they never figure it out"...... I WAS ADVISED TO COMMIT A FELONY!!!!!if your taxes are more difficult than the standard deduction and earned income, I highly advise a different tax agent. Their "tax pros" are little more than trained button pushers, essentially doing turbo tax on your behalf for 400+ dollars.And before you respond "HR Block (owner)" you've already been contacted with slightly less of a sub standard result given by your Chillicothe counterparts.
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February 2023 by Michael Cottrell
Walked straight in sat down and within 20 minutes I was back in my vehicle driving away. Fast and Friendly you got to love it
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May 2022 by Mike K
I got a lower payment using TurboTax. It's very expensive. I had to pay $240 to h&r block.
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March 2022 by Ferrell Family
Very quick preparation, tax agent was outstanding!
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February 2022 by Dani D
I had used a different HR block location for my 2020 tax return (Waverly, OH location) and was not at all satisfied. Disgusted is actually a better term to describe the experience I had. I decided to try the Chillicothe location (Western ave) and glad I did! Jocelyn not only answered ALL of my questions, she was professional and courteous. Professionalism and a caring and compassionate person to work with seem to be hard to come by these days and I am so glad I gave them a shot! Anyone looking for a professional tax pro to work with needs to see Jocelyn!
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February 2022 by Mallory Whited
I have went to HR Block for 9 years and the past 2 years the same person has messed my taxes up by thousands of dollars!! They have to be fixed AGAIN! and it was $600 to get my taxes done.
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February 2022 by Tesia Davis
The lady that was there was so nice in helpful.
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April 2021 by Leonard Steyer
Convenient location. Friendly service. Very knowledgeable
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March 2021 by Jason Cooper
Easy-going and great customer service.
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March 2021 by Chrissy Marie
I fill my taxes with h\\u0026r block every year and they are very good and very reliable .
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March 2021 by Google user
I was astonished by the speed at which it was dealt with, and furthermore the price was right.
