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April 2024 by David D.
We were so pleased with the service and selection. Our salesperson was really great! The delivery guys went above and beyond to make sure we were happy
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April 2024 by Ty T.
Best service and value ever! Can't recommend them enough! Highest possible rating. Delivery was efficient and polite.
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January 2024 by Lori Lambert
Ashley was very friendly, knowledgeable and helpful but not pushy. I can’t wait to get my chair and ottoman which will be delivered Friday.I stopped to look at another chair I had a picture of. Ashley showed it to me and it was beautiful, however I saw this one and I changed my mind.Positive experience!
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January 2024 by Mary Elliott
Jaimie was very helpful. Their furniture had better quality at a better price than the 2 furniture stores nearby. They had a large selection to choose from and a wide range of prices. I will definitely shop there again.
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December 2023 by Gabby Lemaster
Rochelle did it again! Set an appointment with her so that we can take a look at glider options for my nursery. She actually took time to narrow options down for me before we came in. She was on top of it! I 100000% recommend her for your home furnishing needs
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December 2023 by Dan Parker
Great service, Ashley and Tracy are the best. Ashley was very pleasant and extremely patient with my indecisiveness on a number on furniture decisions. Ashley and I continue to work toward additional furniture decisions and she has not once wavered in my endless desire to have the perfect sectional setup. Thanks again to Ashley and Tracy for making this not so simple project, as enjoyable as possible.
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December 2023 by DR Martin
Brenda was awesome and very helpful in making my purchase. Great prices. The best furniture.
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December 2023 by Bobbie Smith
Went in, knew what I wanted, came out with what I wanted! Great prices and service! Greg steered us in the right direction!
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November 2023 by Terry Balsimo
Bought 2 recliners today. Only planned on 1 but fantastic prices. Super customer service. ?
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October 2023 by Joleen Wagner
I was delightfully greeted when I walked in the front door. I was directed to the appliance area and the manager of that department. Shannon showed me all the available ranges and helped me choose the best one for my needs. He was so polite and respectful. It was a great experience all the way around.
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October 2023 by Danielle Dulaney
What a wonderful experience from door to dash! Kathy was a pure delight to work with; very personable, helpful, friendly, and professional. I will absolutely shop Big Sandy again in Chillicothe, OH, and ask for Kathy!
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October 2023 by Nancy Ellifritt
Shannon Powell was super awesome! He was very helpful in educating us on our products which made our selection much easier! If you plan on buying any appliances go see Shannon!
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October 2023 by emily ross
me and my sister we’re looking for a washer and dryer. we went in there and within 15 minutes we had a new set. They were so friendly and welcoming! especially the man who helped us out his name was Matt and he was very helpful and nice! we definitely will be back!!!!
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September 2023 by Devin W.
DO NOT EVER BUY FURNITURE FROM BIG SANDY. I gave them $5000 for a couch that has consistently fallen apart since day one, has faulty electrical components that electrocuted the technician, and shorted out which if I hadn't been home to unplug it would have been a fire. They a REFUSE to replace it, the frame which is under warranty is broken, again and they REFUSE to fix it unless I pay them $130 to come tell me the same part is broken, again. Then pay them additional labor charges to "Not" fix it again. They say "Super Service" and the customer is number one. What they mean is give us your money for our cheap crap , then when it breaks or puts your family's life at risk, you're "Super Screwed". Again, DO NOT BUY from Big Sandy.
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August 2023 by Timothy Shaw
Outstanding customer service from Michelle Shull. Michelle took care of us all the way through the buying process. Chillicothe and Lancaster stores are Outstanding.
